Frequently Asked Questions about Metropolitan Transportation Authority (MTA) Careers

The Metropolitan Transportation Authority (MTA) is a public benefit corporation responsible for public transportation in the New York metropolitan area. It operates public transportation services, including subways, buses, commuter railroads, and bridges and tunnels. It also oversees the planning and implementation of public transportation initiatives in the area, such as fare increases, service expansions, and capital projects.

Yes, MTA offers career development opportunities through its Career Development Program. The program is designed to provide employees with the skills and knowledge necessary to advance their careers and provides a variety of programs, resources, and opportunities for employees, including online courses, mentoring, and networking.

MTA offers its employees a wide range of support services. These services include employee assistance, health and wellness programs, professional development opportunities, a retirement savings plan, and a variety of other benefits. MTA also provides job training and job placement services, assistance with financial planning, and access to a network of community resources.

The retirement plan for MTA employees is the New York State and Local Employees’ Retirement System (NYSLERS). This is a defined benefit retirement plan for employees of the Metropolitan Transportation Authority (MTA) and its subsidiaries. The plan provides a retirement benefit based on a combination of age, years of service, and final average salary. Employees must contribute to the plan, but the employer also contributes a portion. Employees are vested after 10 years of service.

Yes, MTA offers job security for employees. The MTA has a long-standing commitment to its employees and provides a variety of job security measures, including collective bargaining agreements, safety measures, and legal protections.

MTA job contracts vary in length and depend on the type of job and position. Some contracts are long-term, while others may be short-term or temporary.

Yes, MTA offers flexible work schedules for certain positions. Employees can discuss flexible scheduling arrangements with their supervisor.

MTA does not offer job-sharing opportunities as of 2020. However, MTA does offer flexible work arrangements, which may include part-time work, teleworking, and other alternative work arrangements.

Yes, MTA offers rewards and incentives for employees, such as performance bonuses, professional development opportunities, and recognition awards.

The frequency of raises for MTA employees varies depending on the employee's union contract and the collective bargaining agreement between the union and the MTA. Generally, MTA employees receive raises on an annual basis.

Yes, MTA offers tuition reimbursement for employees. Employees may be eligible for reimbursement for up to $3,500 per calendar year for eligible educational expenses.

MTA does not generally offer relocation assistance. However, certain positions may be eligible for relocation assistance; please contact your local MTA office to confirm if your position is eligible.

The length of the hiring process for MTA jobs can vary depending on the position and the number of applicants. Generally, the process can take anywhere from a few weeks to several months.

Yes, in order to work for the MTA, applicants must meet certain requirements. These may include having a valid driver’s license, a high school diploma or equivalent, a good driving record, successful completion of a drug test, and a background check. Depending on the job, applicants may also need to meet additional requirements, such as having a commercial driver’s license or specific certifications.

The qualifications required for MTA jobs vary depending on the position. Generally, applicants will need to have a high school diploma or GED, as well as relevant experience in a customer service or transportation-related field. Candidates may also need to pass a background check, drug test, and/or physical exam. In addition, some positions may require a valid driver's license or Commercial Driver's License (CDL).

To apply for an MTA job, visit the MTA website and complete an online application. You can also submit your resume or contact the MTA directly for more information. Additionally, you can search for job openings on the MTA’s Careers page.

Yes, there is an age limit for MTA jobs. Generally, applicants must be at least 18 years of age to be eligible for employment with the MTA.

As an MTA employee, you may receive a variety of training opportunities. Depending on the job you are hired for, training may include safety, operations, customer service, and technical skills. Additionally, many MTA locations offer specialized training opportunities such as diversity and inclusion, leadership, and professional development.

Yes, MTA offers part-time positions in many areas. Part-time positions may include bus operators, station agents, cleaners, customer service representatives, and more.

The vacation policy for MTA employees varies depending on the type of employment. Full-time employees may be eligible for up to 26 days of paid vacation, depending on the length of service. Part-time employees are not eligible for paid vacation. However, all employees may be eligible for up to 10 days of unpaid vacation per year, subject to approval.