Frequently Asked Questions about Metropolitan Atlanta Rapid Transit Authority-MARTA Careers

MARTA employees typically work 40-hour work weeks, but hours may vary based on the specific position and job requirements. Most of the positions require employees to work nights, weekends, and holidays.

Yes, MARTA offers paid holidays for its employees. MARTA offers its full-time employees 10 paid holidays per year.

No, MARTA does not provide relocation assistance.

The interview process for MARTA jobs varies depending on the position. Generally, candidates will participate in an initial phone or video interview with a Human Resources representative, followed by a one-on-one or panel interview with a hiring manager. Depending on the role, some candidates may be asked to complete additional assessments or tests.

No, MARTA does not offer tuition reimbursement.

Yes, MARTA provides employee discounts, including discounted fares and passes. Employees can also receive discounts on services such as car rental, hotel stays, and more.

The retirement plan for MARTA employees is the Georgia Public Employees Retirement System (GPERS). This plan is a defined benefit plan, meaning that employees are eligible to receive a retirement benefit from GPERS based on their years of service and highest average salary. Employees must contribute to the plan and the employer also makes contributions.

Yes, MARTA offers health insurance benefits to eligible employees.

MARTA employees are required to adhere to all safety protocols set forth by the organization. This includes wearing appropriate safety gear, adhering to safety rules, and following safety procedures. All employees must also complete training on safety topics, which may include defensive driving, hazardous materials, and emergency response. Additionally, MARTA employees are expected to report any unsafe conditions or practices to their supervisors.

MARTA offers a generous vacation policy to its employees. Full-time employees are eligible for up to three weeks of paid vacation per year, with additional time off available for holidays and other special occasions. Part-time employees are eligible for up to two weeks of paid vacation per year. Unused vacation time can be carried over into the following year, with a maximum amount of carryover time of two weeks.

The job application timeline at MARTA varies depending on the position and the recruitment process. Generally, the recruitment process begins with the posting of a job announcement, followed by an open application period. After the application period closes, MARTA will review applications and select candidates for interviews. Following the interviews, MARTA will make a final selection and extend a job offer. At this point, the applicant will be asked to complete any required paperwork or pre-employment testing. Once the paperwork is completed, the applicant will be officially hired.

Yes, MARTA offers on-the-job training. This training allows new employees to gain the necessary knowledge and skills required to perform their job duties. The training includes both classroom instruction and hands-on training.

MARTA offers many types of support to its employees, including employee assistance programs, counseling and mental health services, health and wellness programs, professional development opportunities, and financial planning and retirement planning assistance. Additionally, MARTA provides its employees with access to an Employee Resource Center, where employees can find information about job opportunities, benefits, and other resources.

No, MARTA does not offer flexible working hours. All employees must adhere to the standard hours of operation for the agency.

Yes, you can transfer to a different department at MARTA, however you will need to apply for the new position. You may be required to complete an application, provide references, and go through an interview process.

MARTA offers a wide range of job opportunities in many different areas. Positions are available in customer service, ticketing, transportation, maintenance, security, administration, finance/accounting, human resources, and IT. There are also opportunities for professional roles such as management, engineering, project management, and planning.

Yes, MARTA provides transportation for its employees. Employees may ride MARTA buses and trains for free with a valid MARTA employee ID card.

No, you do not need to be a citizen of the United States to work at MARTA. Non-citizens may be eligible for certain positions, depending on certain requirements.

The dress code for MARTA employees is business casual. This includes dress slacks, dress shirts, dress skirts, slacks, sweaters, collared shirts and blouses, dress shoes, and closed-toe shoes. Jeans, shorts, tank tops, and flip-flops are not allowed.

Yes, some positions require specialized training and certifications. For example, bus and train operators must complete the MARTA training program, which includes both classroom and on-the-job instruction. Additionally, all employees must pass a background check and pre-employment drug screening.