MetLife is seeking an experienced, hardworking, and organized individual to join our Short Term Disability (STD) Unit as a Unit Leader. The successful candidate must have a minimum of five years of relevant experience in disability benefits and/or case management, and a Bachelor's Degree in a related field. This position requires a strong leader who is capable of effectively managing a team of STD professionals with an emphasis on developing and maintaining an engaged, results-oriented team. The Unit Leader will be responsible for assigning and managing workloads, and ensuring that employees are meeting their goals and objectives. Additionally, the Unit Leader will need to have excellent communication skills, and be able to effectively collaborate with other stakeholders including management, members, and vendors. If you have the experience, education, and skills required for this role, we invite you to apply and join our team.
Responsibilities:
- Lead a team of STD professionals in order to ensure that all goals and objectives are met.
- Monitor team performance and assign workloads as necessary.
- Develop and implement strategies for employee engagement and team development.
- Maintain up-to-date knowledge of disability benefits and case management.
- Collaborate with other stakeholders, including management, members, and vendors.
- Create reports to monitor team performance and progress.
- Provide guidance and support to team members when needed.
- Resolve any conflicts or issues that arise within the team.
- Coach, mentor, and train team members on best practices and procedures.
- Ensure that team members are compliant with all applicable laws and regulations.
Excellent Communication And Interpersonal Skills
Strong Organizational Skills
Ability To Manage Multiple Tasks And Prioritize Work
Ability To Motivate And Coach Staff
Knowledge Of Metlife Products And Processes
Knowledge Of Short Term Disability Protocols
Bachelor's Degree Or Equivalent
Five Years Of Disability Management Experience
Documentation
Risk Management
Strategic Planning
Project Management
Data Analysis
Communication
Coaching
Negotiation
Leadership
Conflict Resolution
customer service
Teamwork
Empathy
Organization
Problem-Solving
Communication
Customer Service
Leadership
Time management
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
And Conflict Resolution
According to JobzMall, the average salary range for a Short Term Disability Unit Leader is between $53,000 and $69,000. This range may vary depending on the company, experience, and location.
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MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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