Senior Client Service Consultant

Are you a seasoned insurance professional with a passion for providing exceptional client service? Are you looking for a challenging and rewarding role where you can utilize your extensive knowledge and expertise to support and advise clients? If so, MetLife is seeking a Senior Client Service Consultant to join our dynamic team. As a Senior Client Service Consultant, you will play a critical role in providing top-notch service to our valued clients, while also identifying opportunities for growth and enhancing the overall client experience. We are seeking a candidate with a strong background in insurance, excellent communication and relationship-building skills, and a dedication to delivering the highest level of service to our clients. If this sounds like you, we invite you to apply for this exciting opportunity.

• Provide exceptional client service by promptly responding to client inquiries and addressing their needs and concerns
• Utilize extensive knowledge and expertise in insurance to support and advise clients on their insurance coverage and policies
• Act as the main point of contact for clients, building and maintaining strong relationships with them
• Identify opportunities for growth and retention of clients by understanding their individual needs and offering tailored solutions
• Collaborate with internal teams such as sales and underwriting to ensure smooth delivery of services to clients
• Keep up-to-date with industry trends and changes in insurance regulations to effectively advise clients
• Prepare and present reports to clients on their insurance coverage and performance
• Handle complex client issues and escalate to appropriate channels when necessary
• Act as a mentor and resource for junior team members, providing guidance and support as needed
• Continuously strive to enhance the overall client experience by implementing process improvements and suggesting new ideas and initiatives.

According to JobzMall, the average salary range for a Senior Client Service Consultant in New York, NY, USA is $80,000 - $120,000 per year. This can vary based on the specific industry and company the consultant works for, as well as their level of experience and education.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.