Welcome to MetLife, a leading global insurance company committed to providing top-notch financial solutions to our clients. We are seeking a dynamic and experienced Senior Account Manager to join our team and help us drive growth and success in our business. As a Senior Account Manager, you will be responsible for maintaining and expanding relationships with our key accounts, while also identifying new business opportunities. Our ideal candidate is a highly motivated and results-driven individual with a strong background in account management and a proven track record of success. If you possess excellent communication and negotiation skills, a strategic mindset, and a passion for delivering exceptional customer service, we would love to hear from you.
- Establish and maintain strong relationships with key accounts to ensure customer satisfaction and retention.
- Identify new business opportunities and develop strategies to expand the company's client base.
- Collaborate with sales and marketing teams to develop effective strategies to achieve sales targets.
- Understand the needs and objectives of clients and provide them with customized financial solutions.
- Analyze market trends and competitor activities to stay informed and make recommendations for improvement.
- Conduct regular meetings and presentations with clients to provide updates on products and services.
- Handle customer inquiries, complaints, and concerns in a timely and professional manner.
- Monitor and track account performance and provide reports to senior management.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services to clients.
- Develop and maintain a thorough understanding of the company's products and services.
- Stay updated on industry developments and regulations to ensure compliance.
- Mentor and train junior account managers to improve their skills and knowledge.
- Travel to client sites as needed to maintain relationships and identify opportunities for growth.
- Participate in company events and conferences to promote the company's products and services.
- Adhere to company policies and procedures and maintain confidentiality of client information.
Bachelor's Degree In Business Administration, Finance, Or A Related Field.
Proven Track Record Of Meeting And Exceeding Sales Targets.
Strong Knowledge Of Insurance Products And Industry Trends.
Excellent Communication, Negotiation, And Relationship-Building Skills.
Minimum Of 5 Years Of Experience In Account Management Or Sales In The Insurance Industry.
Financial Analysis
Strategic Planning
Communication Skills
Time Management
Negotiation skills
Product knowledge
Relationship Building
Team Leadership
Sales management
Problem-Solving
Client Retention
Cross
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Senior Account Manager in Bloomington, IN, USA is between $70,000 to $100,000 per year. However, this can vary depending on the industry, company, and individual qualifications and experience. Some Senior Account Managers may earn higher salaries, up to $150,000 or more, particularly in larger companies or industries with higher demand for their skills. It is important to research the specific job market and company you are interested in to get a better understanding of the salary expectations for this role.
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MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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