Relationship Manager

We’re looking for a dynamic, customer-focused Relationship Manager to join MetLife’s team. Our Relationship Managers strive to provide a positive customer experience and foster strong relationships with both existing and potential clients. This position requires a team player who is organized, highly-motivated, and passionate about helping others.To be successful in this role, you should have experience in customer service and account management. You should also have superb communication and problem-solving skills, and be able to quickly build trust with clients. Knowledge of financial products and services is a plus. Above all, you should have a caring and understanding attitude when dealing with customers’ needs and questions.If you’re a motivated professional who is eager to help our clients, we’d love to hear from you!

Responsibilities:

1. Handle customer inquiries and provide timely resolutions to customer service issues
2. Develop and grow relationships with existing and potential clients
3. Analyze customer needs and offer tailored financial products and services
4. Demonstrate a thorough understanding of financial products and services
5. Create and maintain accurate records of customer accounts
6. Monitor customer accounts to ensure satisfaction and identify areas of improvement
7. Implement strategies to build trust and loyalty with customers
8. Identify opportunities to increase customer engagement and satisfaction
9. Proactively address customer complaints and concerns
10. Stay up-to-date with industry trends and changes in customer needs

According to JobzMall, the average salary range for a Relationship Manager in San Francisco, CA, USA is $54,000 - $92,000 per year. The salary range is dependent on the size and type of employer, the amount of experience the candidate has, and the specific duties and responsibilities associated with the job.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.