Manager, Business Growth & Retention

Do you have a passion for driving business growth and cultivating lasting relationships? Are you a strategic thinker with a knack for developing innovative retention strategies? MetLife is seeking a dynamic and results-driven Manager of Business Growth & Retention to join our team. As a leader in the insurance industry, MetLife is dedicated to providing exceptional service and products to our clients. We are looking for an experienced professional who can help us achieve our goal of sustainable and profitable growth while maintaining strong customer retention. If you possess a strong business acumen, excellent communication skills, and a proven track record of driving growth and retention, we want to hear from you.

1. Develop and implement effective strategies to drive business growth and increase customer retention for MetLife.
2. Conduct market research and analysis to identify growth opportunities and understand customer needs and preferences.
3. Collaborate with cross-functional teams to develop and execute targeted retention plans for key client segments.
4. Monitor key performance indicators and make data-driven decisions to improve business growth and retention.
5. Build and maintain relationships with key stakeholders, including clients, partners, and internal teams.
6. Stay up-to-date with industry trends and competitor activities to identify potential threats and opportunities.
7. Lead and mentor a team of retention specialists to ensure they are equipped with the necessary skills and resources to achieve targets.
8. Regularly communicate with senior management and provide updates on business growth and retention strategies.
9. Develop and manage budgets for business growth and retention initiatives.
10. Collaborate with marketing and sales teams to develop effective promotional and sales materials to support business growth and retention efforts.
11. Identify and address any customer concerns or issues in a timely and efficient manner.
12. Continuously evaluate and improve processes and procedures to enhance business growth and retention efforts.
13. Represent MetLife at industry events and conferences to network and promote the company's business growth and retention strategies.
14. Adhere to all company policies and procedures, as well as industry regulations and standards.
15. Foster a positive and collaborative work environment that encourages teamwork, innovation, and continuous learning.

According to JobzMall, the average salary range for a Manager, Business Growth & Retention in New York, NY, USA is $70,000-$120,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual. Some companies may offer additional benefits and bonuses as well.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.