Long Term Disability Claims Specialist

We at MetLife are looking for a Long Term Disability Claims Specialist to join our team. This individual should possess a combination of strong technical skills, excellent customer service abilities, and a desire to provide superior service to our customers. The ideal candidate will have a minimum of two years' experience in processing long term disability claims, as well as a working knowledge of insurance regulations, medical terminology, and disability laws. The ability to multi-task and remain organized in a fast-paced environment is a must. The successful candidate will have excellent communication and problem-solving skills, a positive, professional attitude, and a commitment to providing excellent customer service. We are seeking someone who is self-motivated and organized, with a strong attention to detail. The ideal candidate will be a team player who is driven to exceed expectations and enjoys working in a collaborative, customer-focused environment.

Responsibilities:

1. Process long-term disability claims in accordance with insurance regulations, medical terminology, and disability laws
2. Ensure customer satisfaction by providing excellent customer service
3. Use problem-solving and communication skills to resolve customer inquiries
4. Organize and prioritize work in a fast-paced environment
5. Remain up-to-date with changes in insurance regulations and disability laws
6. Maintain positive, professional attitude and excellent work ethic
7. Collaborate effectively with other team members
8. Ensure accuracy of data entry and paperwork
9. Identify areas for process improvement and recommend solutions
10. Maintain confidentiality of customer information and adhere to data security protocols

According to JobzMall, the average salary range for a Long Term Disability Claims Specialist in Tampa, FL, USA is $40,000 - $50,000 per year. Salaries can vary depending on experience, qualifications, and the company.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.