Dental Network Retention Specialist

Are you a highly motivated and customer-focused individual looking for a challenging role in the dental insurance industry? Look no further! MetLife is seeking a skilled and experienced Dental Network Retention Specialist to join our team. This is an exciting opportunity to utilize your expertise in customer retention and network management to help us maintain and grow our dental network. As a key member of our team, you will play a crucial role in ensuring our members receive the highest quality of care from our network providers. If you have a passion for delivering exceptional customer service, possess strong communication and negotiation skills, and have a deep understanding of the dental insurance industry, we want to hear from you! Join us and be a part of a dynamic and collaborative team dedicated to providing superior dental coverage to our valued members.

1. Develop and maintain relationships with dental network providers to ensure high quality care for members.
2. Implement strategies to retain current network providers and attract new providers to the network.
3. Monitor provider performance and identify areas for improvement.
4. Collaborate with cross-functional teams to develop and implement network retention initiatives.
5. Analyze data and trends to identify opportunities for network growth and improvement.
6. Utilize strong negotiation skills to negotiate contracts and rates with network providers.
7. Address and resolve any issues or concerns raised by network providers.
8. Conduct regular site visits to network providers to assess quality of care and address any concerns.
9. Maintain up-to-date knowledge of industry trends, regulations, and competition.
10. Provide exceptional customer service to network providers and members.
11. Communicate effectively with internal stakeholders to ensure alignment and success of network retention strategies.
12. Develop and deliver presentations to network providers and internal teams.
13. Monitor and manage network retention budget.
14. Identify and implement process improvements to increase efficiency and effectiveness of network retention efforts.
15. Act as a subject matter expert on dental insurance industry and network management.

According to JobzMall, the average salary range for a Dental Network Retention Specialist in United States is $45,000-$60,000 per year. However, this can vary depending on factors such as location, experience, and employer. Some positions may also offer additional benefits such as bonuses, commission, and healthcare benefits.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.