MetLife

Claims Processor

MetLife

London, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At MetLife, we are looking for an experienced Claims Processor to join our team. This role is critical to our success, so the ideal candidate must possess excellent customer service skills and have a keen attention to detail. If you have a passion for problem-solving and a knack for staying organized, this could be the perfect opportunity for you.The successful Claims Processor will need to have a minimum of 2 years' experience in a similar role. They must understand the complexities of processing insurance claims, possess strong written and verbal communication skills, and be comfortable working in a fast-paced environment. Additionally, they must have a working knowledge of Microsoft Office Suite and be able to stay up to date on all applicable insurance regulations.At MetLife, we are committed to providing a respectful and inclusive work environment where everyone can contribute to their fullest potential. If you are excited to join a team of passionate people who care deeply about our customers, we would love to hear from you.

Responsibilities of a Claims Processor:

  1. Review and process insurance claims according to applicable insurance regulations.
  2. Provide excellent customer service and maintain clear communication with customers.
  3. Analyze and resolve insurance claims disputes in a timely and accurate manner.
  4. Monitor and update claim status in the system.
  5. Identify and investigate fraudulent claims.
  6. Research and compile data for claims reports.
  7. Maintain accurate records and filing systems for claims documents.
  8. Utilize Microsoft Office Suite for correspondence and data entry.
  9. Remain up to date on relevant insurance regulations and best practices.
  10. Offer solutions to customers in order to resolve claims disputes.
Where is this job?
This job is located at London, UK
Job Qualifications
  • Strong Customer Service Skills

  • Ability To Work Independently And As Part Of A Team

  • Computer Literacy

  • Accuracy And Attention To Detail

  • Knowledge Of Insurance Policies

  • Written And Verbal Communication Skills

  • Analytical And Problem-Solving Abilities

  • Ability To Multi-Task And Prioritize Tasks

Required Skills
  • Documentation

  • Data Entry

  • Time Management

  • Filing

  • Attention to detail

  • Problem Solving

  • Database Management

  • customer service

  • Claims Processing

  • Record keeping

  • Regulatory compliance

  • Organization

  • Accuracy

  • Policy Interpretation

  • Insurance Knowledge

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claims Processor in London, UK is between £15,000 and £25,000 per annum. This range is dependent on the experience and qualifications of the individual.

Additional Information
MetLife is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 22nd, 2023
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About MetLife

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started