MetLife

Claims Processor

MetLife

Chicago, IL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

MetLife is looking for an experienced Claims Processor to join our Claims team. This role involves processing new and existing claims according to established policies and procedures. The ideal candidate should have excellent communication and organizational skills, the ability to multi-task, and a strong attention to detail. This is an excellent opportunity for someone looking to gain experience in the insurance industry.The successful Claims Processor will be responsible for providing excellent customer service to clients and fellow team members, staying up-to-date on the latest claims policies and procedures, and accurately entering data into the system. To be considered, you must have at least two years of experience in a similar role, proficiency in Microsoft Office, knowledge of insurance policies and procedures, and a high school diploma. If you are an organized, detail-oriented individual who is passionate about helping people, we want to hear from you.

Responsibilities:

• Process new and existing claims according to established policies and procedures

• Provide excellent customer service to clients and fellow team members • Stay up-to-date on the latest claims policies and procedures • Accurately enter data into the system • Monitor and track claim status and progress • Respond to customer inquiries in a timely manner • Investigate and resolve any customer complaints or discrepancies • Maintain an organized filing system and other administrative duties as assigned • Meet all departmental and company performance standards • Comply with all applicable laws and regulations

Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Multitask And Prioritize

  • Excellent Customer Service Skills

  • Accurate Data Entry Skills

  • Knowledge Of Insurance Codes And Regulations

  • Familiarity With Computer Systems And Programs

  • Experience With Document Management Systems

  • Ability To Work Well Independently And In A Team Environment

Required Skills
  • Tracking

  • Documenting

  • organizing

  • Recording

  • Negotiating

  • Analyzing

  • Evaluating

  • Verifying

  • Resolving

  • Updating

  • Investigating

  • Reconciling

  • Explaining

  • Corresponding

  • Comparing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • flexibility

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Processor in Chicago, IL, USA is $31,300 to $50,400 per year. This range is dependent on experience, education, skills, and other factors.

Additional Information
MetLife is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 22nd, 2023
Apply BeforeMay 22nd, 2025
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About MetLife

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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