MetLife is looking for an experienced Claims Processor to join our Claims team. This role involves processing new and existing claims according to established policies and procedures. The ideal candidate should have excellent communication and organizational skills, the ability to multi-task, and a strong attention to detail. This is an excellent opportunity for someone looking to gain experience in the insurance industry.The successful Claims Processor will be responsible for providing excellent customer service to clients and fellow team members, staying up-to-date on the latest claims policies and procedures, and accurately entering data into the system. To be considered, you must have at least two years of experience in a similar role, proficiency in Microsoft Office, knowledge of insurance policies and procedures, and a high school diploma. If you are an organized, detail-oriented individual who is passionate about helping people, we want to hear from you.
Responsibilities:
• Process new and existing claims according to established policies and procedures
• Provide excellent customer service to clients and fellow team members • Stay up-to-date on the latest claims policies and procedures • Accurately enter data into the system • Monitor and track claim status and progress • Respond to customer inquiries in a timely manner • Investigate and resolve any customer complaints or discrepancies • Maintain an organized filing system and other administrative duties as assigned • Meet all departmental and company performance standards • Comply with all applicable laws and regulations
Strong Communication Skills
Ability To Multitask And Prioritize
Excellent Customer Service Skills
Accurate Data Entry Skills
Knowledge Of Insurance Codes And Regulations
Familiarity With Computer Systems And Programs
Experience With Document Management Systems
Ability To Work Well Independently And In A Team Environment
Tracking
Documenting
organizing
Recording
Negotiating
Analyzing
Evaluating
Verifying
Resolving
Updating
Investigating
Reconciling
Explaining
Corresponding
Comparing
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
flexibility
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Processor in Chicago, IL, USA is $31,300 to $50,400 per year. This range is dependent on experience, education, skills, and other factors.
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MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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