Claims Processor

MetLife is in search of a Claims Processor to join our team. We are looking for an individual with a passion for customer service and problem solving that has the necessary qualifications to efficiently process claims for our customers. As a Claims Processor, you will be an integral part of our claims team and will be responsible for managing a portfolio of claims with a focus on accuracy, timeliness and customer service.Candidates should have a high school diploma or equivalent, experience with customer service and/or an insurance-related field, strong communication skills, and an ability to work independently. Knowledge of Microsoft Office Suite and experience using a claims processing system is a plus. If you have a passion for customer service and problem solving and are looking for an opportunity to make a difference, this is an excellent opportunity for you. We look forward to hearing from you.

Responsibilities:

1. Manage a portfolio of claims with a focus on accuracy, timeliness, and customer service.
2. Demonstrate excellent customer service skills and provide timely resolution of customer inquiries.
3. Ensure all claims are processed according to established guidelines and procedures.
4. Monitor and report on claim activity to management.
5. Document all actions taken on claims in the system.
6. Maintain accurate and organized records of all claim information.
7. Follow established protocols for dispute resolution and appeals.
8. Maintain a positive working relationship with co-workers, management, and customers.
9. Utilize Microsoft Office Suite and claims processing system.
10. Assist in training and mentoring new claims processors.

According to JobzMall, the average salary range for a Claims Processor in Dallas, TX, USA is between $32,731 and $56,757 per year. This salary range may vary depending on the education level and experience of the individual. Additionally, certain job requirements, such as specialized qualifications or knowledge, may also influence the salary for this position.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.