MetLife

Claims Processor

MetLife

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a Claims Processor to join the MetLife team and be responsible for accurately processing insurance claims. Our ideal candidate is a detail-oriented professional with excellent analytical and problem-solving skills. The successful Claims Processor must have a strong customer service mindset and the ability to work in a fast-paced environment. If you have a passion for helping people and an interest in the insurance industry, we'd love to hear from you.

Responsibilities of a Claims Processor:

  1. Accurately process and review all insurance claims submitted to MetLife.
  2. Respond to customer inquiries regarding insurance claims and provide timely and thorough responses.
  3. Investigate and resolve any discrepancies related to insurance claims.
  4. Utilize database software to track and document all claims information.
  5. Maintain communication with customers throughout the claims process.
  6. Ensure compliance with all MetLife policies and procedures related to claims processing.
  7. Generate reports for management and provide detailed feedback on the claims process.
  8. Identify potential areas of improvement in the claims process and recommend solutions.
  9. Stay up-to-date with industry trends and developments related to claims processing.
  10. Liaise with other departments to ensure customer satisfaction.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Strong Customer Service Skills

  • Excellent Written And Verbal Communication Skills

  • Ability To Multi-Task

  • Computer Literacy

  • Organizational And Time Management Skills

  • Accuracy And Attention To Detail

  • Knowledge Of Insurance Policies And Legal Terms

  • Ability To Work Independently

Required Skills
  • Auditing

  • Reporting

  • Documenting

  • Interpreting

  • organizing

  • Processing

  • Problem-Solving

  • Multi-tasking

  • communicating

  • Analyzing

  • Evaluating

  • Verifying

  • Data-Entry

  • Investigating

  • Comparing

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Claims Processor in New York, NY, USA is $25,000 to $45,000 per year. This range may vary depending on the qualifications and experience of the individual as well as the specific requirements of the position.

Additional Information
MetLife is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 22nd, 2023
Apply BeforeMay 22nd, 2025
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About MetLife

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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