Unit Secretary - Orthopedics

Mercy is seeking a highly organized and compassionate individual to join our team as a Unit Secretary for our Orthopedics unit. As a Unit Secretary, you will play a crucial role in supporting the daily operations of the unit and providing exceptional care to our patients. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. If you are passionate about making a positive impact in the lives of others and have the necessary qualifications, we encourage you to apply for this rewarding opportunity at Mercy.

1. Provide administrative support to the Orthopedics unit by performing tasks such as answering phones, scheduling appointments and meetings, and maintaining patient records.
2. Communicate effectively with patients, their families, and medical staff to ensure smooth and efficient operations.
3. Maintain a professional and compassionate demeanor while interacting with patients and their families.
4. Coordinate and prioritize tasks to ensure timely completion of assigned duties.
5. Adhere to all hospital policies and procedures to ensure compliance with regulatory standards.
6. Assist with admission and discharge processes, ensuring accuracy and completeness of patient information.
7. Update electronic medical records and other documentation in a timely and accurate manner.
8. Maintain inventory and supplies for the unit, ensuring adequate levels at all times.
9. Collaborate with other members of the healthcare team to provide high-quality care and support for patients.
10. Provide exceptional customer service to patients and their families, addressing any concerns or inquiries promptly and professionally.
11. Remain up-to-date on relevant medical terminology, procedures, and protocols to effectively communicate with medical staff.
12. Maintain confidentiality and privacy of patient information in accordance with HIPAA regulations.
13. Identify and report any issues or concerns to the appropriate personnel in a timely manner.
14. Participate in training and development opportunities to enhance job knowledge and skills.
15. Adhere to safety and infection control protocols to ensure a safe and healthy environment for patients and staff.

According to JobzMall, the average salary range for a Unit Secretary - Orthopedics in St. Louis, MO, USA is $30,000 - $45,000 per year. This can vary depending on the specific job duties, experience level, and employer.

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.