Mercy

Specialty Infusion Acct Coord

Mercy

Oklahoma City, OK, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Mercy, we are committed to providing quality healthcare services to our patients. Our Specialty Infusion Account Coordinator plays a crucial role in ensuring our patients receive the specialized infusion therapy they need to improve their health. We are seeking a highly organized and detail-oriented individual to join our team in this vital position. If you have a passion for helping others and possess the required qualifications and experience, we invite you to apply for this rewarding opportunity.

  1. Coordinate and manage all aspects of specialty infusion therapy for patients, including scheduling appointments, obtaining insurance authorizations, and communicating with healthcare providers.
  2. Ensure that all patients receive timely and appropriate infusion therapy, maintain accurate records, and follow up on any necessary documentation.
  3. Serve as the main point of contact for patients, healthcare providers, and insurance companies regarding infusion therapy services.
  4. Collaborate with the healthcare team to develop individualized treatment plans and monitor patient progress.
  5. Conduct insurance verification and assist with insurance appeals as needed to ensure coverage for infusion therapy services.
  6. Provide education and support to patients and their families regarding infusion therapy, including medication administration and potential side effects.
  7. Maintain up-to-date knowledge of infusion therapy guidelines and best practices to ensure the highest quality of care for patients.
  8. Monitor inventory and supplies for infusion therapy and coordinate with vendors as needed to ensure timely delivery of medications and supplies.
  9. Communicate effectively with patients, colleagues, and other healthcare professionals to ensure a coordinated and seamless infusion therapy experience for patients.
  10. Continuously evaluate and improve processes related to infusion therapy services to enhance the patient experience and increase efficiency.
Where is this job?
This job is located at Oklahoma City, OK, USA
Job Qualifications
  • Bachelor's Degree In Business, Healthcare Administration, Or Related Field.

  • Minimum Of 3 Years Of Experience In Sales, Account Management, Or Customer Service In A Healthcare Setting.

  • Strong Knowledge Of Specialty Infusion Therapy, Including Medication Management, Insurance Coverage, And Reimbursement Processes.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Healthcare Providers, Payers, And Patients.

  • Proficiency In Microsoft Office And Customer Relationship Management (Crm) Software.

Required Skills
  • Communication

  • Time Management

  • Organizational Skills

  • customer service

  • Medical Terminology

  • Teamwork

  • Detail-oriented

  • Problem-Solving

  • Patient Advocacy

  • Insurance Verification

  • Billing And Coding

  • Prior

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Specialty Infusion Acct Coord in Oklahoma City, OK, USA is $45,000-$65,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, benefits and bonuses may also be included in the overall compensation package for this position.

Additional Information
Mercy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 7th, 2025
Apply BeforeJune 9th, 2026
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About Mercy

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.

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