Patient Support Associate , Inpatient Care Management

Welcome to Mercy, where we provide compassionate and quality care to our patients every day. We are currently seeking a dedicated and empathetic Patient Support Associate to join our Inpatient Care Management team. In this role, you will play a vital role in ensuring our patients receive the best possible care and support during their stay with us. If you are a team player with excellent communication skills and a passion for helping others, we encourage you to apply. Join us in making a positive impact on the lives of our patients and their families.

1. Greet and welcome patients and their families upon admission to the facility.
2. Provide emotional support and a compassionate presence for patients during their stay.
3. Assist patients with daily tasks and activities, such as meal ordering, transportation, and personal hygiene.
4. Communicate effectively with patients, families, and healthcare team members to ensure a smooth and positive patient experience.
5. Collaborate with nurses and other healthcare professionals to address patient needs and concerns.
6. Monitor patient comfort and safety, and report any changes or issues to the appropriate staff.
7. Maintain accurate and confidential patient records and documentation.
8. Serve as a liaison between patients, families, and healthcare providers to facilitate communication and address any concerns or questions.
9. Provide education and resources to patients and families regarding the facility, services, and resources available to them.
10. Adhere to all facility policies and procedures, as well as state and federal regulations, to ensure patient safety and confidentiality.
11. Maintain a clean and organized patient environment to promote a comfortable and healing atmosphere.
12. Continuously strive to improve patient satisfaction and ensure a positive patient experience.
13. Attend and actively participate in team meetings and trainings to stay informed of changes and updates in patient care practices.
14. Act as an advocate for patients and their families, ensuring their needs and rights are respected and met.

According to JobzMall, the average salary range for a Patient Support Associate , Inpatient Care Management in St. Louis, MO, USA is between $40,000 and $50,000 per year. This can vary depending on factors such as education, experience, and specific job responsibilities. Some Patient Support Associates may also receive additional benefits such as health insurance, retirement plans, and paid time off.

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.