Medical Receptionist

We are looking for a highly organized and detail-oriented Medical Receptionist to join our team at Mercy. This position requires someone with exceptional customer service, communication skills, and the ability to work in a fast-paced, high-pressure environment. Our ideal candidate is an individual with a compassionate and caring attitude who is committed to providing quality care to all our patients.We value our Medical Receptionists and view them as an integral part of our team, so we’re looking for someone with the right attitude and qualifications to join us. The successful candidate should have at least one year of experience in a medical office setting, a high school diploma or equivalent, and a CPR certification or equivalent medical certification. Additionally, they should have excellent computer literacy, be comfortable working with both digital and paper filing systems, and have strong multitasking skills.

Responsibilities:

1. Greet patients in a warm and welcoming manner, ensuring that all their needs are addressed promptly and professionally.
2. Answer phones, schedule appointments, and provide information about services provided by the medical office.
3. Enter patient information into the electronic medical record system, ensuring accuracy and completeness.
4. Manage incoming and outgoing correspondence, including emails, faxes, and other forms of communication.
5. Collect payments from patients and submit insurance claims, ensuring accuracy and timeliness.
6. Perform administrative tasks such as filing, photocopying, and preparing documents.
7. Monitor patient flow and ensure a smooth and efficient patient experience.
8. Assist physicians and other healthcare staff with their needs throughout the day.
9. Ensure compliance with all federal, state, and local regulations, as well as the office's policies and procedures.
10. Provide exceptional customer service to all patients and visitors, ensuring they are treated with respect and care.

According to JobzMall, the average salary range for a Medical Receptionist in St. Louis, MO, USA is $30,000 to $40,000 per year. This range is based on data collected from various job postings and salaries reported by job seekers.

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.