Intake Specialist

Are you looking for a meaningful and impactful career in the healthcare industry? Do you have a passion for helping others and making a difference in people's lives? Look no further than Mercy as we are currently seeking a dedicated and compassionate Intake Specialist to join our team.As an Intake Specialist at Mercy, you will play a crucial role in connecting patients with the care and resources they need. Your empathetic and professional demeanor will be essential in conducting initial screenings, gathering patient information, and ensuring a smooth intake process for all individuals seeking our services.We are seeking candidates who have a high level of organization, excellent communication skills, and the ability to handle sensitive information with confidentiality. Prior experience in a healthcare or social services setting is preferred, but we are willing to train the right candidate who possesses a strong desire to learn and grow in this role.If you are ready to join a team of dedicated individuals who are committed to providing quality care to our community, we encourage you to apply for the Intake Specialist position at Mercy.

1. Conduct initial screenings with patients seeking services at Mercy.
2. Gather and accurately record patient information and medical history.
3. Assist in determining patient eligibility for services and programs.
4. Engage with patients in a compassionate and empathetic manner.
5. Maintain strict confidentiality of patient information and adhere to HIPAA guidelines.
6. Communicate effectively with patients, healthcare professionals, and other team members.
7. Ensure a smooth and efficient intake process for all patients.
8. Collaborate with other departments to ensure patient needs are met.
9. Provide resources and referrals to patients as needed.
10. Stay up-to-date on all relevant healthcare and social service policies and procedures.
11. Maintain accurate and organized records of patient interactions and services provided.
12. Participate in training and professional development opportunities to enhance skills and knowledge.
13. Uphold Mercy's mission and values in all interactions with patients and team members.
14. Handle difficult or sensitive situations with professionalism and sensitivity.
15. Demonstrate a strong commitment to providing quality care and making a positive impact in the lives of others.

According to JobzMall, the average salary range for a Intake Specialist in St. Louis, MO, USA is $35,000 to $45,000 per year. However, this can vary depending on the specific company, industry, and level of experience.

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.