Are you passionate about helping individuals in need and making a difference in their lives? Do you possess excellent communication and organizational skills? If so, Mercy is seeking an Intake Specialist to join our team and be the first point of contact for our clients. As an Intake Specialist, you will play a crucial role in providing compassionate and efficient services to those seeking help. We are looking for someone who is empathetic, detail-oriented, and able to handle sensitive information with confidentiality. If you have a strong desire to serve others and meet the qualifications listed below, we encourage you to apply for this rewarding opportunity.
- Serve as the first point of contact for clients seeking assistance from Mercy.
- Conduct intake interviews with clients to gather important information and assess their needs.
- Provide compassionate and empathetic support to individuals in need.
- Maintain a high level of confidentiality when handling sensitive client information.
- Organize and maintain client records and documentation.
- Communicate effectively with clients to ensure they understand the services offered by Mercy.
- Collaborate with other staff members to ensure clients receive the appropriate services and resources.
- Stay up-to-date on relevant laws, policies, and procedures related to client services.
- Ensure that all intake procedures are followed accurately and efficiently.
- Participate in team meetings and provide input on improving services for clients.
- Follow up with clients to ensure their needs are being met and provide additional support as needed.
- Maintain a positive and professional attitude at all times when interacting with clients and colleagues.
- Adhere to ethical standards and guidelines in all aspects of the job.
- Continuously seek ways to improve the intake process and overall client experience.
- Complete all necessary administrative tasks related to intake and client services.
Bachelor's Degree In Social Work, Psychology, Or A Related Field.
Previous Experience With Conducting Intake Assessments And Coordinating Care For Clients.
Strong Communication And Interpersonal Skills To Effectively Work With A Diverse Population.
Knowledge Of Community Resources And Services To Assist Clients In Accessing Necessary Support.
Ability To Maintain Confidentiality And Adhere To Ethical Standards In Handling Sensitive Information.
Documentation
Communication
Time Management
Multitasking
Attention to detail
Active listening
Empathy
Organization
Problem-Solving
Crisis intervention
Cultural Competence
Resourcefulness
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Intake Specialist in St. Louis, MO, USA is $28,000 - $50,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry the Intake Specialist is working in. Additionally, some Intake Specialists may also receive benefits such as health insurance and retirement plans, which can affect their overall salary.
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Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.

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