Insurance Services Representative

Welcome to Mercy, a leading provider of healthcare services in the country. We are currently seeking a highly motivated and customer-oriented individual to join our team as an Insurance Services Representative. As an integral member of our team, you will play a vital role in ensuring our patients' insurance needs are met with efficiency and accuracy. If you have a passion for providing exceptional service and possess the required qualifications, we invite you to apply for this exciting opportunity. Join us and become a part of our mission to provide compassionate and high-quality care to our community.

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Verify insurance coverage and eligibility for patients.
3. Collect and accurately enter insurance information into electronic medical records.
4. Communicate with insurance companies to obtain authorizations and referrals for medical services.
5. Educate patients on insurance coverage and benefits.
6. Assist patients with insurance claims and billing inquiries.
7. Collaborate with healthcare providers to ensure accurate and timely billing of services.
8. Keep up-to-date with changes and updates in insurance policies and procedures.
9. Maintain confidentiality and adhere to HIPAA regulations.
10. Provide excellent customer service to patients and address any concerns or issues in a timely and professional manner.
11. Work closely with other departments to resolve insurance-related issues.
12. Participate in ongoing training and development opportunities to enhance knowledge and skills.
13. Maintain accurate records and reports related to insurance services.
14. Contribute to a positive and collaborative work environment.
15. Embrace and uphold the mission and values of the organization.

According to JobzMall, the average salary range for a Insurance Services Representative in Joplin, MO, USA is between $30,000 and $60,000 per year. This can vary depending on the specific company, experience level, and job responsibilities. Some Insurance Services Representatives may also receive commission or bonuses, which can increase their overall earnings.

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.