Insurance Services Representative

Are you looking for a rewarding career that combines your passion for helping others with your knowledge of insurance services? Look no further than Mercy! We are seeking a motivated and personable Insurance Services Representative to join our team and provide exceptional customer service to our patients. As an Insurance Services Representative, you will play a vital role in helping our patients navigate the complex world of insurance and ensure they receive the coverage they need for their medical care. If you have a strong understanding of insurance policies and enjoy working directly with patients, we want to hear from you. Join our team at Mercy and make a difference in the lives of our patients every day.

• Assist patients with understanding and navigating their insurance coverage for medical services
• Provide exceptional customer service to patients, including answering questions, addressing concerns, and resolving issues related to insurance
• Maintain up-to-date knowledge of insurance policies and industry changes to accurately advise patients
• Communicate with insurance companies on behalf of patients to verify coverage and resolve any discrepancies
• Collaborate with healthcare providers to ensure accurate billing and coding for insurance claims
• Educate patients on their insurance benefits and assist with selecting the most appropriate coverage for their needs
• Maintain patient confidentiality and adhere to HIPAA regulations at all times
• Document all interactions with patients and insurance companies accurately and efficiently
• Continuously monitor and review insurance claims to identify and resolve any billing errors or delays
• Participate in ongoing training and professional development to stay current on insurance industry trends and regulations.

According to JobzMall, the average salary range for a Insurance Services Representative in Chesterfield, MO, USA is $35,000-$45,000 per year. This can vary depending on the specific job duties, experience level, and the company in which the representative is employed. Additionally, bonuses and commission may also be offered in this field, potentially increasing the overall salary range.

Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.