Director Operations, Primary Care Performance
Welcome to Mercy, where compassionate care and innovation merge to create a leading healthcare organization driven by excellence. We are seeking a highly motivated and experienced Director of Operations to join our team and lead the Primary Care Performance division. In this role, you will have the opportunity to utilize your expertise and strategic thinking to drive operational efficiencies and improve patient outcomes. As the Director of Operations, you will play a critical role in shaping the future of healthcare and making a positive impact on the lives of our patients. We are looking for a dynamic leader with a proven track record of success in healthcare operations, a passion for driving results, and a commitment to delivering exceptional patient care. Are you ready to take on this exciting and challenging role? Read on to learn more about the qualifications and responsibilities of the Director of Operations at Mercy.
- Develop and implement strategic plans to drive operational efficiencies and improve patient outcomes within the Primary Care Performance division.
- Oversee and manage all operational aspects of the division, including budgeting, resource allocation, and performance management.
- Collaborate with other department heads and senior leadership to ensure alignment of goals and objectives across the organization.
- Monitor and analyze data to identify areas for improvement and make data-driven decisions to optimize processes and procedures.
- Ensure compliance with all regulatory requirements and standards of care.
- Lead and support a team of healthcare professionals, providing guidance, training, and development opportunities.
- Foster a culture of continuous improvement and innovation within the division.
- Develop and maintain relationships with external partners and vendors to support the division's operations and initiatives.
- Stay informed about industry trends, best practices, and emerging technologies to drive innovation and stay ahead of the competition.
- Serve as a key representative of Mercy in the community and participate in relevant events and conferences.
- Collaborate with marketing and communications teams to promote the division's services and achievements.
- Prepare and present reports to senior leadership and provide regular updates on the division's performance.
- Ensure a high level of patient satisfaction and address any concerns or issues promptly and effectively.
- Stay updated on changes in healthcare policies and regulations and ensure compliance within the division.
- Perform any other duties or responsibilities as assigned by senior leadership.
Strong Leadership Skills: The Director Of Operations Must Have Proven Experience In Leading And Managing Teams, As Well As Developing And Implementing Strategic Plans To Achieve Organizational Goals.
Healthcare Industry Knowledge: As Mercy Is A Healthcare Organization, The Director Of Operations Must Possess A Deep Understanding Of The Primary Care Industry, Including Current Trends, Regulations, And Best Practices.
Financial Acumen: The Director Of Operations Should Have A Strong Background In Financial Management, Including Budgeting, Forecasting, And Cost Control, To Ensure The Primary Care Department Operates Efficiently And Within Budget.
Excellent Communication And Interpersonal Skills: This Role Requires Frequent Interaction With A Variety Of Stakeholders, Including Physicians, Staff, Patients, And External Partners. The Director Of Operations Must Be An Effective Communicator And Able To Build And Maintain Positive Relationships.
Problem-Solving And Decision-Making Abilities: The Director Of Operations Must Be Able To Identify And Address Operational Issues Efficiently And Make Data-Driven Decisions To Improve The Performance Of The Primary Care Department. This Requires Strong Analytical Skills And The Ability To Think Critically.
Quality Assurance
Change Management
Process Improvement
Strategic Planning
Project Management
Budget management
Team Leadership
Performance analysis
Resource allocation
Cross-Functional Collaboration
Data-Driven Decision Making
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director Operations, Primary Care Performance in Fort Smith, AR, USA is $110,000 - $120,000 per year. This can vary depending on factors such as experience, education, and specific job responsibilities.
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Mercy Health Foundation is a nonprofit organization dependent on the generosity of caring individuals to support Mercy’s mission of delivering compassionate care and exceptional service to the St. Louis community.
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