IT Service Management Analyst

Meijer is looking for an experienced IT Service Management Analyst to join our dynamic IT team. The ideal candidate will possess a combination of technical, business, and customer service skills, as well as a proven track record of success in managing IT services. We are seeking an individual who is motivated, organized, and detail-oriented.The IT Service Management Analyst will be responsible for providing support to Meijer’s internal IT systems and services. This includes implementation and maintenance of IT systems, troubleshooting technical issues, and addressing customer service problems. Additionally, the Analyst will be expected to identify areas for improvement and develop solutions to increase the efficiency and effectiveness of Meijer’s IT systems.Requirements for the role include a Bachelor’s degree in Computer Science, Information Technology, or a closely related field, as well as at least three years of experience in IT service management. The ideal candidate will also have experience with ITIL (Information Technology Infrastructure Library) and knowledge of IT service and support technologies. Strong problem-solving and analytical skills, as well as excellent customer service and communication skills, are essential for this role.If you have the necessary qualifications and are interested in joining our team, we look forward to hearing from you soon.

According to JobzMall, the average salary range for a IT Service Management Analyst in Grand Rapids, MI, USA is between $67,500 and $85,500 per year. Salaries can vary depending on experience, qualifications, company size, and other factors.

Meijer Inc. is an American supercenter chain throughout the Midwest, with its corporate headquarters in Walker, Michigan, which is a part of the Grand Rapids metropolitan area. Founded in 1934 as a supermarket chain, Meijer is credited with pioneering the modern supercenter concept in 1962.