Meggitt

Customer Account Specialist

Meggitt

1400 Jamike Ave, Erlanger, KY 41018, USA
Full-TimeDepends on ExperienceSenior LevelAssociate
Job Description

The Senior Customer Account Specialist works to resolve complex customer issues with customer accounts of significant value to the company. Partners with other internal departments to ensure all aspects of customer account administration in both development and production phases are implemented. Resolves complex customer issues and maintains customer accounts of significant value to the company. Partners with other internal departments to ensure all aspects of complex customer account administration, in both development and production phases are implemented. Ensures compliance with company procedures and contributes to the generation of new policies and/or the amendment of existing policies. Utilizes appropriate internal data base management tools to organize customer information. Acts as a trainer and mentor for other department members with respect to the administration of customer accounts. Develops and manages improvement plans in response to customer surveys and current trends.

Where is this job?
This job is located at 1400 Jamike Ave, Erlanger, KY 41018, USA
Job Qualifications
  • 5 - 7 years of customer service experience; aerospace or manufacturing background preferred

  • Capable of providing expertise in resolving complex customer issues, interpreting customer order requirements and translating to company capabilities

  • Able to problem solve issues of a more complex nature, using special knowledge to analyze information

Required Skills
  • Time Management

  • MS Excel

  • MS Word

  • MS Outlook

  • SAP ERP systems

  • Record Keeping Skills

  • MRP systems

Soft Skills
  • Verbal communication

  • Prioritizing skills

  • written communication

  • Self-Driven

  • Adaptability

  • Detail Oriented and Organized

Compensation

According to JobzMall, the average salary range for a Customer Account Specialist in 1400 Jamike Ave, Erlanger, KY 41018, USA is $30,000 to $45,000 per year. This range is affected by factors such as the company, the individual’s experience and qualifications, and the local job market.

Additional Information
Meggitt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 23rd, 2022
Apply BeforeAugust 19th, 2025
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About Meggitt

Meggitt PLC is a UK based international company specialising in components and sub-systems for the aerospace, defence and selected energy markets. Is now a part of Parker Hannifin. .

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