Mediacom Communications

Network Specialist

Mediacom Communications

3737 Westown Pkwy, West Des Moines, IA 50266, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Responsible for monitoring the NOC and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures. Troubleshoot and monitor activity throughout the network. Isolate and diagnose faults and escalate to higher levels of support for resolution as appropriate. Interact with departments to address issues identified within the network. Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems. Additional duties as assigned.

Where is this job?
This job is located at 3737 Westown Pkwy, West Des Moines, IA 50266, USA
Job Qualifications
  • Minimum of 6 months within Mediacom Tier 2 or BTSC, or equivalent Cable TV/Broadband/Telecommunications experience required.

  • Able to work flexible hours, including evenings and weekends; experience in a 7x24x365 support environment a plus

  • Working knowledge of DWDM and SONET

  • Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant.

Required Skills
  • Excellent troubleshooting skills

  • Great time management

  • Cisco Technologies

  • Good decision-making skills

Soft Skills
  • Prioritizing skills

  • Organizational skills

  • Adaptability

  • Problem Solving Skills

  • Verbal and Written Communication

  • Multi tasker

  • detailed-oriented

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Network Specialist in 3737 Westown Pkwy, West Des Moines, IA 50266, USA is between US$44,871 and US$87,087. This range may differ depending on experience, industry, qualifications, and location.

Additional Information
Mediacom Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 26th, 2022
Apply BeforeJuly 20th, 2025
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About Mediacom Communications

Mediacom Communications Corporation is the nation's fifth largest cable television provider based on the number of video subscribers, and among the leading cable operators focused on serving smaller cities and towns.

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