Spécialiste bilingue de l'accueil/Bilingual Intake Specialist (contrat 12 mois)

Join our team at McKesson Corporation as a Bilingual Intake Specialist! We are looking for a driven and detail-oriented individual to join us on a 12-month contract, providing top-notch customer service to our French and English-speaking clients. As the first point of contact for our company, you will play a crucial role in ensuring our clients receive the best care possible. If you are fluent in both French and English, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you. Apply today and become a part of our dynamic and inclusive team.

1. Serve as the primary point of contact for all French and English-speaking clients, providing exceptional customer service and support.
2. Conduct intake assessments and gather necessary information from clients in both French and English.
3. Assist clients in navigating our services and provide information on available resources.
4. Communicate effectively with clients and colleagues in both French and English, ensuring clear understanding and accurate information.
5. Maintain accurate and detailed records of client interactions and services provided.
6. Collaborate with team members to ensure timely and efficient response to client inquiries.
7. Actively listen to client needs and concerns, and provide solutions or escalate to appropriate team members as needed.
8. Stay up-to-date on company policies, procedures, and services to provide accurate and reliable information to clients.
9. Uphold a high level of professionalism and empathy in all interactions with clients.
10. Assist in identifying areas for improvement in the intake process and suggest solutions for enhanced client experience.
11. Adhere to all confidentiality and privacy policies and handle sensitive client information with discretion.
12. Participate in training and development opportunities to continuously improve knowledge and skills.
13. Contribute to a positive and inclusive work environment by actively promoting diversity and inclusion.
14. Adhere to all company and industry regulations and standards.

According to JobzMall, the average salary range for a Spécialiste bilingue de l'accueil/Bilingual Intake Specialist (contrat 12 mois) is between $40,000 and $60,000 per year. This may vary depending on the specific company, location, and level of experience of the individual. In addition to base salary, many companies may offer benefits such as health insurance, retirement plans, and paid time off.

Celesio AG is a healthcare and pharmaceutical company, based in Stuttgart, Germany. The company operates in 14 countries around the world and generated revenue of more than 22,000 million euros in 2014. The corporation is part of the American McKesson Corporation who has a 76% stake in the company.