Massachusetts General Hospital

Unit Secretary/Coordinator

Massachusetts General Hospital

Jamaica Plain, Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you looking for a fast-paced and rewarding career in the healthcare industry? Massachusetts General Hospital is seeking a highly organized and detail-oriented individual to join our team as a Unit Secretary/Coordinator. In this role, you will play a crucial part in ensuring the efficient operation of our unit and provide support to our healthcare professionals. If you are a motivated self-starter with excellent communication skills and a passion for making a difference in patients' lives, we want to hear from you!

  1. Support Unit Operations: The Unit Secretary/Coordinator will be responsible for supporting the day-to-day operations of the unit, including managing patient appointments, coordinating schedules, and maintaining unit supplies.
  2. Communicate with Healthcare Professionals: The individual in this role will act as a liaison between healthcare professionals and other staff members, providing clear and timely communication to ensure the smooth running of the unit.
  3. Ensure Efficiency: The Unit Secretary/Coordinator will be responsible for organizing and maintaining patient records, ensuring that all necessary paperwork is completed accurately and in a timely manner.
  4. Provide Administrative Support: The successful candidate will provide administrative support to the unit, including answering phone calls, responding to emails, and scheduling meetings as needed.
  5. Maintain Confidentiality: The individual in this role will handle sensitive patient information and must maintain strict confidentiality at all times.
  6. Collaborate with Team Members: The Unit Secretary/Coordinator will work closely with other team members to ensure efficient and effective patient care, including nurses, doctors, and other healthcare professionals.
  7. Attend to Patient Needs: The successful candidate will be responsible for responding to patient requests and needs, providing excellent customer service and ensuring patient satisfaction.
  8. Adhere to Policies and Procedures: The Unit Secretary/Coordinator must adhere to all hospital policies and procedures, including safety protocols and HIPAA regulations.
  9. Complete Special Projects: The individual in this role may be assigned special projects or tasks as needed to support the unit and hospital's overall goals and objectives.
  10. Stay Informed: The Unit Secretary/Coordinator will be responsible for staying informed about changes and updates in hospital policies, procedures, and technology to ensure efficient and effective performance in the role.
Where is this job?
This job is located at Jamaica Plain, Boston, MA, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Unit Secretary/Coordinator Job At Massachusetts General Hospital Is A High School Diploma Or Equivalent. This Demonstrates The Basic Level Of Education And Knowledge Required To Perform The Duties Of This Role.

  • Strong Communication And Interpersonal Skills: A Unit Secretary/Coordinator Must Have Excellent Communication Skills To Effectively Interact With Patients, Families, And Healthcare Professionals. They Must Also Be Able To Communicate Important Information Accurately And Efficiently.

  • Knowledge Of Medical Terminology: As A Unit Secretary/Coordinator, One Must Have A Strong Understanding Of Medical Terminology. This Knowledge Is Crucial For Accurately Transcribing And Communicating Patient Information, Scheduling Appointments, And Organizing Medical Records.

  • Proficiency In Computer Skills: The Ability To Navigate Computer Systems And Electronic Medical Records Is Essential For A Unit Secretary/Coordinator. They Must Also Have Excellent Typing Skills And Be Able To Enter Data Accurately And Efficiently.

  • Organizational And Multitasking Abilities: Working As A Unit Secretary/Coordinator At A Busy Hospital Like Massachusetts General Requires Strong Organizational And Multitasking Skills. They Must Be Able To Handle Multiple Tasks And Prioritize Effectively To Ensure Smooth And Efficient Operations On The Unit.

Required Skills
  • Communication Skills

  • Time Management

  • Multitasking

  • Organizational Skills

  • Medical Terminology

  • Teamwork

  • Electronic Medical Records

  • Administrative support

  • Patient Scheduling

  • Attention

  • Filing And Data Entry

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Unit Secretary/Coordinator in Jamaica Plain, Boston, MA, USA is between $37,000 to $50,000 per year. However, this range can vary depending on factors such as experience, education, and the specific employer. Some employers may pay higher salaries for more experienced unit secretaries or those with additional skills or certifications. Additionally, the cost of living in Jamaica Plain and the demand for unit secretaries in the area may also impact the average salary range.

Additional Information
Massachusetts General Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 27th, 2026
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 

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About Massachusetts General Hospital

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.

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