Massachusetts General Hospital

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Massachusetts General Hospital, where compassionate care and innovative treatments come together to provide exceptional patient experiences. We are seeking a dedicated and dynamic Unit Coordinator to join our team and make a positive impact on our patients' lives. As a Unit Coordinator, you will play a crucial role in ensuring the smooth and efficient operation of our unit, providing essential support to our healthcare professionals and delivering top-notch customer service to our patients and their families. If you are a highly organized and detail-oriented individual with a passion for healthcare and a strong commitment to patient care, we encourage you to apply for this exciting opportunity.

  1. Provide administrative support to the unit by managing schedules, coordinating meetings, and maintaining accurate records.
  2. Maintain a welcoming and positive atmosphere for patients, families, and visitors by greeting them and assisting with any inquiries or concerns.
  3. Collaborate with healthcare professionals to ensure patient needs are met and proper care is provided.
  4. Monitor and maintain inventory levels of supplies and equipment, and place orders as needed.
  5. Prepare and maintain patient charts, ensuring accuracy and confidentiality of all information.
  6. Coordinate patient admissions and discharges, working closely with the nursing team.
  7. Respond to phone calls and emails, addressing inquiries and forwarding messages to appropriate personnel.
  8. Organize and distribute incoming mail and correspondence.
  9. Assist with data entry and record keeping, ensuring accuracy and timeliness of all documentation.
  10. Adhere to hospital policies and procedures, maintaining compliance with all regulations and standards.
  11. Participate in staff meetings and training sessions to stay updated on hospital policies and procedures.
  12. Maintain a clean and organized unit, ensuring a safe and comfortable environment for patients and staff.
  13. Provide excellent customer service to patients and their families, addressing any concerns and ensuring a positive experience.
  14. Collaborate with other unit coordinators to ensure efficient and effective operation of the unit.
  15. Continuously seek opportunities to improve processes and enhance patient experiences.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Minimum Of A Bachelor's Degree In Healthcare Administration, Nursing, Or A Related Field.

  • At Least 3 Years Of Experience In A Leadership Or Management Role, Preferably In A Hospital Setting.

  • Strong Understanding Of Healthcare Regulations And Compliance, Including Joint Commission Standards.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Various Departments And Team Members.

  • Proficiency In Computer Systems And Software Used In Healthcare Settings, Such As Electronic Medical Records And Scheduling Programs.

Required Skills
  • Communication

  • Multitasking

  • Attention to detail

  • Leadership

  • Teamwork

  • Resource management

  • Organization

  • Problem-Solving

  • Adaptability

  • Interpersonal

  • Time-Management

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Unit Coordinator in Boston, MA, USA is between $38,000 to $51,000 per year. This may vary based on factors such as experience, education, and specific job responsibilities.

Additional Information
Massachusetts General Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 29th, 2024
Apply BeforeMay 10th, 2026
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About Massachusetts General Hospital

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.

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