Massachusetts General Hospital

Cambridge, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Massachusetts General Hospital, one of the leading healthcare institutions in the nation. We are currently seeking a reliable and experienced Shuttle Bus Driver to join our transportation team. As a Shuttle Bus Driver, you will play a vital role in providing safe and efficient transportation services for our patients, staff, and visitors. If you have a passion for helping others and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Safely operate the shuttle bus, following all traffic laws and regulations, to transport patients, staff, and visitors to and from designated locations within the hospital campus.
  2. Maintain a clean and well-maintained shuttle bus at all times, including performing routine inspections and reporting any maintenance or repair needs.
  3. Assist passengers with boarding and disembarking the shuttle bus, including those with mobility challenges or special needs.
  4. Communicate effectively with passengers, providing information and answering any questions or concerns they may have.
  5. Keep accurate records of daily trips, including passenger counts and any incidents or delays.
  6. Follow established routes and schedules, while also being flexible to accommodate any unexpected changes or delays.
  7. Adhere to all hospital policies and procedures, including those related to patient confidentiality and safety.
  8. Provide exceptional customer service, ensuring a positive experience for all passengers.
  9. Work collaboratively with other transportation team members to ensure efficient and timely services.
  10. Attend regular safety and training sessions to maintain knowledge of driving regulations and best practices.
  11. Report any safety hazards or concerns to the transportation supervisor or appropriate hospital personnel.
  12. Maintain a professional and courteous demeanor at all times, representing the hospital in a positive manner.
  13. Perform any other duties or responsibilities as assigned by the transportation supervisor or hospital administration.
Where is this job?
This job is located at Cambridge, MA, USA
Job Qualifications
  • Valid Commercial Driver's License (Cdl): A Shuttle Bus Driver At Massachusetts General Hospital Must Possess A Valid Cdl With A Passenger Endorsement, Allowing Them To Operate A Vehicle With A Capacity Of 16 Or More Passengers.

  • Clean Driving Record: Candidates For This Job Must Have A Clean Driving Record, With No History Of Accidents Or Traffic Violations. This Ensures The Safety Of Our Patients, Visitors, And Staff While Being Transported On The Shuttle Bus.

  • Experience In Passenger Transportation: Previous Experience In Passenger Transportation Is Preferred For This Role. This Includes Driving Shuttle Buses, Taxis, Or Other Commercial Vehicles, And Providing Excellent Customer Service To Passengers.

  • Knowledge Of Safety Regulations: A Shuttle Bus Driver At Massachusetts General Hospital Must Have A Thorough Understanding Of Safety Regulations And Protocols For Operating A Commercial Vehicle. This Includes Knowledge Of Emergency Procedures, Vehicle Maintenance, And Safe Driving Practices.

  • Customer Service Skills: As A Shuttle Bus Driver, You Will Interact With Patients, Visitors, And Staff On A Daily Basis. Strong Customer Service Skills Are Essential For This Role, Including The Ability To Communicate Effectively, Handle Difficult Situations, And Provide A Positive Experience For Passengers.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • MAP

  • customer service

  • First Aid

  • Vehicle maintenance

  • Problem-Solving

  • Punctuality

  • Emergency Response

  • Safe Driving

  • Route Navigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shuttle Bus Driver in Cambridge, MA, USA is $31,000 to $41,000 per year. This range can vary depending on factors such as the company, experience, and location. Some shuttle bus drivers may also receive additional benefits such as health insurance and retirement plans.

Additional Information
Massachusetts General Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Massachusetts General Hospital

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.

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