Receptionist, Per Diem

Welcome to Massachusetts General Hospital, where we are dedicated to delivering exceptional care to our patients. We are currently seeking a highly organized and friendly individual to join our team as a Receptionist on a per diem basis. As the first point of contact for our patients and visitors, you will play a crucial role in providing a positive and welcoming experience. This is an ideal opportunity for someone who values teamwork, compassion, and attention to detail. If you have excellent communication skills, a professional demeanor, and a passion for helping others, we encourage you to apply for this rewarding position.

1. Greet and welcome patients and visitors to Massachusetts General Hospital in a friendly and professional manner.
2. Serve as the first point of contact for all incoming calls and inquiries, directing them to the appropriate department or individual.
3. Maintain a clean and organized reception area, ensuring a positive and welcoming environment for all.
4. Schedule and confirm appointments for patients, making sure to accurately record all necessary information.
5. Collect and process patient information, including insurance details and other necessary paperwork.
6. Collaborate with other departments to ensure timely and efficient patient flow throughout the hospital.
7. Provide exceptional customer service by addressing patient and visitor needs and concerns in a timely and compassionate manner.
8. Maintain confidentiality and adhere to all HIPAA regulations when handling sensitive patient information.
9. Keep track of inventory and order necessary supplies for the reception area.
10. Communicate and coordinate with other hospital staff to ensure smooth operations and patient satisfaction.
11. Attend and actively participate in staff meetings and trainings as required.
12. Demonstrate a strong understanding of the hospital's services and be able to provide information to patients and visitors.
13. Continuously strive to improve and maintain a high level of professionalism and customer service.
14. Perform other administrative duties as assigned by the supervisor.

According to JobzMall, the average salary range for a Receptionist, Per Diem in Brighton, Boston, MA, USA is $28,000 - $40,000 per year. This may vary based on experience, education, and the specific job duties and responsibilities required for the position.

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.