Procedure Scheduling Specialist

Welcome to Massachusetts General Hospital, one of the leading healthcare institutions in the country. We are currently seeking a highly organized and detail-oriented Procedure Scheduling Specialist to join our team. As a Procedure Scheduling Specialist, you will play a crucial role in ensuring efficient and effective scheduling of procedures for our patients. We are looking for a candidate with excellent communication skills and a strong understanding of medical procedures and terminology. If you are passionate about providing exceptional patient care and thrive in a fast-paced environment, we would love to have you on our team.

1. Coordinate scheduling of procedures for patients, ensuring timely and efficient appointments.
2. Communicate with patients, physicians, and other healthcare professionals to schedule procedures and resolve any scheduling conflicts.
3. Understand and adhere to hospital policies and procedures for scheduling appointments and managing patient information.
4. Maintain accurate and up-to-date records of scheduled procedures, including patient information and procedure details.
5. Collaborate with other departments to ensure all necessary resources are available for scheduled procedures.
6. Provide exceptional customer service to patients and their families, addressing any questions or concerns related to their procedure appointments.
7. Keep abreast of changes in medical procedures and terminology to accurately schedule appointments and answer patient inquiries.
8. Work with insurance companies to obtain necessary authorizations for procedures.
9. Assist in the development and implementation of new procedures and scheduling protocols.
10. Maintain confidentiality of patient information and adhere to HIPAA regulations.
11. Proactively identify and resolve scheduling issues to ensure a smooth and efficient process for patients.
12. Collaborate with the billing department to ensure accurate and timely billing for procedures.
13. Participate in training and development opportunities to stay current on scheduling best practices and hospital procedures.
14. Other duties as assigned by supervisor.

According to JobzMall, the average salary range for a Procedure Scheduling Specialist in Boston, MA, USA is $38,000 - $48,000 per year. This may vary depending on the specific company, experience level, and other factors.

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.