Massachusetts General Hospital

Pharmacy Ambulatory Patient Navigator

Massachusetts General Hospital

Waltham, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Massachusetts General Hospital, we believe in providing exceptional care for our patients, every step of the way. We are currently seeking a compassionate and dedicated Pharmacy Ambulatory Patient Navigator to join our team and serve as a guide for our patients navigating the complex world of medication management. As a navigator, you will play a crucial role in ensuring our patients receive the highest level of care and support throughout their treatment journey. If you are a driven individual with a strong passion for helping others and possess the necessary qualifications, we invite you to apply and become a part of our dynamic team.

  1. Serve as a primary point of contact for patients and their families, providing guidance and support throughout their medication management journey.
  2. Build strong relationships with patients, gaining their trust and confidence in navigating their treatment plans.
  3. Educate patients on medication regimens, potential side effects, and proper usage to ensure optimal treatment outcomes.
  4. Collaborate with healthcare providers, including pharmacists and physicians, to develop and implement individualized treatment plans for patients.
  5. Conduct thorough assessments of patients' medication needs and provide recommendations for alternative options when necessary.
  6. Help patients navigate insurance coverage and financial assistance programs to ensure access to necessary medications.
  7. Monitor and track patients' progress and provide ongoing support and guidance to address any barriers to adherence.
  8. Maintain accurate and confidential patient records and documentation of interactions and interventions.
  9. Stay up-to-date on the latest developments and advancements in medication management and participate in ongoing training and education opportunities.
  10. Demonstrate a commitment to providing exceptional care and service to patients and their families in accordance with hospital policies and procedures.
Where is this job?
This job is located at Waltham, MA, USA
Job Qualifications
  • Bachelor's Degree In Pharmacy Or Related Field, With A Strong Understanding Of Medication Management, Patient Education, And Healthcare Systems.

  • Minimum Of 2 Years Experience In A Clinical Or Community Pharmacy Setting, With A Focus On Ambulatory Care Services.

  • Knowledge Of Healthcare Policies And Regulations, Including Medicare And Medicaid, As Well As Insurance Billing And Reimbursement Processes.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build Rapport With Patients And Healthcare Professionals.

  • Proficient In Electronic Health Record Systems And Other Relevant Software, With The Ability To Input And Retrieve Patient Information Accurately And Efficiently.

Required Skills
  • Communication Skills

  • Time Management

  • Medical Terminology

  • Chronic disease management

  • Teamwork

  • Cultural competency

  • medication management

  • Problem-Solving

  • Patient education

  • Electronic Health Records

  • Insurance Navigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Ambulatory Patient Navigator in Waltham, MA, USA is $65,000-$75,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. It is recommended to research the salary range for this position at the specific company you are interested in applying to.

Additional Information
Massachusetts General Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2024
Apply BeforeJuly 8th, 2026
This job posting is from a verified source. 
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About Massachusetts General Hospital

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.

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