Massachusetts General Hospital

Pharmacy Ambulatory Patient Navigator

Massachusetts General Hospital

Cambridge, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about patient care and looking for a rewarding role in the healthcare industry? Look no further! Massachusetts General Hospital is currently seeking a dedicated Pharmacy Ambulatory Patient Navigator to join our team. In this role, you will have the opportunity to provide personalized support and guidance to patients navigating the pharmacy system. We are seeking a highly organized and compassionate individual with a strong background in pharmacy and patient advocacy. If you are driven by the desire to make a positive impact on the lives of patients, we want you on our team!

  1. Provide personalized support and guidance to patients navigating the pharmacy system.
  2. Maintain a high level of knowledge and understanding of pharmacy policies, procedures, and regulations.
  3. Advocate for patients and ensure their needs are met within the pharmacy system.
  4. Serve as a liaison between patients, pharmacists, and other healthcare professionals.
  5. Conduct patient consultations to ensure understanding of medications and potential side effects.
  6. Monitor patient medication adherence and provide interventions as needed.
  7. Collaborate with healthcare team to develop and implement patient care plans.
  8. Educate patients on the proper use of medications and potential drug interactions.
  9. Maintain accurate and confidential patient records.
  10. Stay up-to-date on industry developments and changes in pharmacy practices.
  11. Participate in quality improvement initiatives to enhance patient care.
  12. Provide excellent customer service and maintain a positive and professional demeanor at all times.
  13. Build and maintain strong relationships with patients, healthcare professionals, and other staff members.
  14. Continuously seek opportunities to improve patient care and processes within the pharmacy system.
  15. Adhere to all safety and regulatory standards and protocols.
  16. Participate in ongoing training and development to enhance skills and knowledge.
  17. Collaborate with other patient navigators and healthcare professionals to share best practices and improve patient outcomes.
  18. Act as a resource for patients and their families, addressing any questions or concerns they may have about their medications.
  19. Maintain a high level of organization and attention to detail in all aspects of the role.
  20. Demonstrate a strong commitment to patient advocacy and the mission of Massachusetts General Hospital.
Where is this job?
This job is located at Cambridge, MA, USA
Job Qualifications
  • Bachelor's Degree In Nursing, Pharmacy, Or Healthcare-Related Field.

  • Minimum Of 2 Years Of Experience In A Clinical Setting, Preferably In A Pharmacy Or Ambulatory Care Setting.

  • Knowledge Of Medication Therapy And Ability To Provide Medication Counseling And Education To Patients.

  • Strong Communication And Interpersonal Skills, With The Ability To Collaborate With Healthcare Team Members And Patients From Diverse Backgrounds.

  • Proficiency In Electronic Medical Records And Patient Navigation Software.

Required Skills
  • Communication Skills

  • Data Analysis

  • Time Management

  • Chronic disease management

  • Case management

  • Cultural competency

  • Empathy

  • medication management

  • Patient education

  • Clinical Knowledge

  • Healthcare Navigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Pharmacy Ambulatory Patient Navigator in Cambridge, MA, USA is $58,000 - $72,000 per year. This may vary depending on factors such as experience, education, and specific job duties.

Additional Information
Massachusetts General Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 14th, 2024
Apply BeforeJuly 20th, 2025
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About Massachusetts General Hospital

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.

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