Massachusetts General Hospital

Membership Associate

Massachusetts General Hospital

Boston, MA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are looking for a motivated and passionate individual to join our team as a Membership Associate at Massachusetts General Hospital. The right candidate will have a strong customer service background, a commitment to providing excellent service, and a passion for our mission of creating a healthier world. The Membership Associate is responsible for providing excellent customer service and maintaining relationships with members of our hospital. The successful candidate will also support our membership program by processing applications and renewals, and providing members with information regarding the benefits of membership. To be successful in this role, the ideal candidate must have:• Demonstrated customer service experience• Excellent written and verbal communication skills• Proficiency in using Microsoft Office Suite• Ability to manage multiple tasks and prioritize workload• Knowledge of medical terminology• Ability to work in a fast-paced, customer-focused environment• Positive attitude and a commitment to delivering excellent serviceIf you are passionate about helping others and providing the highest level of customer service, then please consider applying for this Membership Associate role at Massachusetts General Hospital. We look forward to hearing from you!

Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Good Communication Skills

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Work With A Diverse Group Of People

  • Problem-Solving Skills

  • Computer Literacy

  • Attention To Detail

  • Experience With Membership Management Systems

  • Ability To Handle Multiple Tasks Simultaneously

Required Skills
  • Data Entry

  • Networking

  • Communication

  • Time Management

  • Multitasking

  • customer service

  • Hospitality

  • Patient care

  • Technical

  • Administrative

  • Problem-Solving

  • Organizational

  • Interpersonal

  • Attention-To-Detail

  • Membership

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Membership Associate in Boston, MA, USA is $17.87 - $20.53 per hour.

Additional Information
Massachusetts General Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 16th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Massachusetts General Hospital

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.

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