Massachusetts General Hospital

Insurance Specialist

Massachusetts General Hospital

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Massachusetts General Hospital is seeking a dedicated Insurance Specialist to join our team. In this role, you will use your expertise in insurance policies and billing processes to ensure our patients receive accurate and timely coverage for their medical care. As an Insurance Specialist, you will play a crucial role in helping our patients navigate the complex world of insurance. If you have a strong understanding of insurance regulations and a desire to make a positive impact on patients' lives, we encourage you to apply for this exciting opportunity.

  1. Maintain an in-depth knowledge of insurance policies and regulations to accurately and efficiently process insurance claims for patients.
  2. Communicate with patients and insurance companies to obtain necessary information and resolve any issues or discrepancies in coverage.
  3. Collaborate with healthcare providers to ensure accurate and timely billing for services rendered to patients.
  4. Conduct thorough and detailed reviews of insurance claims to identify any potential errors or discrepancies and take appropriate action to resolve them.
  5. Utilize various software and systems to accurately track and document insurance claims and payments.
  6. Educate and assist patients in understanding their insurance coverage and benefits, including any potential out-of-pocket costs.
  7. Serve as a liaison between patients, insurance companies, and healthcare providers to advocate for patients' insurance needs and ensure timely payment for services.
  8. Stay up-to-date on changes and updates in insurance regulations and policies to ensure compliance and accuracy in processing claims.
  9. Provide exceptional customer service to patients by addressing any questions or concerns related to insurance coverage and billing.
  10. Work closely with other members of the healthcare team to identify and implement process improvements for more efficient and effective insurance processing.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Healthcare Administration, Or Related Field.

  • Prior Experience In Insurance Verification, Claims Processing, Or Billing In A Healthcare Setting.

  • Knowledge Of Insurance Plans, Policies, And Procedures, Including Medicare And Medicaid.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Patients, Insurance Companies, And Other Healthcare Professionals.

  • Detail-Oriented And Organized, With The Ability To Multitask And Prioritize Tasks In A Fast-Paced Environment.

Required Skills
  • Communication Skills

  • Data Entry

  • Multitasking

  • Attention to detail

  • customer service

  • Claims Processing

  • Medical Terminology

  • Risk assessment

  • Problem-Solving

  • Policy Review

  • Insurance Regulations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Insurance Specialist in Boston, MA, USA is between $45,000 and $60,000 per year. This salary range can vary depending on the specific company, level of experience, and other factors. Some insurance specialists may earn higher salaries with bonuses and commissions.

Additional Information
Massachusetts General Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 6th, 2024
Apply BeforeSeptember 18th, 2025
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About Massachusetts General Hospital

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.

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