Administrative Coordinator / Insurance Specialist

Welcome to Massachusetts General Hospital, where excellence and compassionate care come together to serve our community. We are currently seeking a highly organized and detail-oriented individual to join our team as an Administrative Coordinator / Insurance Specialist. In this role, you will play a crucial part in supporting our administrative and insurance functions, ensuring the smooth operation of our hospital. If you are a proactive problem-solver with a strong attention to detail and a passion for helping others, we invite you to apply for this exciting opportunity.

1. Serve as the main point of contact for administrative and insurance-related inquiries, both internally and externally.
2. Coordinate and manage administrative tasks such as scheduling appointments, maintaining records, and handling correspondence.
3. Process insurance claims and verify patient insurance coverage, ensuring accurate and timely submission.
4. Communicate with insurance providers and patients to resolve any insurance-related issues or discrepancies.
5. Maintain a thorough understanding of insurance policies and procedures to provide accurate and helpful information to patients and staff.
6. Collaborate with other departments to ensure proper documentation and billing procedures are followed.
7. Conduct regular audits of insurance claims and billing processes to identify and resolve any errors or discrepancies.
8. Monitor and maintain patient accounts to ensure accuracy and timely reimbursement.
9. Stay up-to-date on changes in insurance policies and regulations to ensure compliance and accuracy in billing processes.
10. Provide exceptional customer service to patients, addressing any concerns or questions related to insurance coverage or billing.
11. Train and assist other administrative staff in insurance-related tasks and procedures.
12. Maintain confidentiality and adhere to HIPAA regulations when handling sensitive patient information.
13. Participate in team meetings and contribute to process improvement initiatives to enhance efficiency and effectiveness of administrative and insurance functions.
14. Perform other administrative duties as assigned by supervisor.

According to JobzMall, the average salary range for a Administrative Coordinator / Insurance Specialist in Boston, MA, USA is $40,000-$50,000 per year. This can vary depending on the specific job duties, experience level, and company size. Additionally, factors such as bonuses, benefits, and location can also affect the salary range.

Massachusetts General Hospital (Mass General or MGH) is the original and largest teaching hospital of Harvard Medical School located in the West End neighborhood of Boston, Massachusetts, United States. It is the third-oldest general hospital in the United States and has a capacity of 999 beds. With Brigham and Women's Hospital, it is one of the two founding members of Mass General Brigham (formerly known as Partners HealthCare), the largest healthcare provider in Massachusetts. Massachusetts General Hospital houses the largest hospital-based research program in the world, the Mass General Research Institute currently ranked as the eighth-best hospital in the United States by U.S. News & World Report.