Marsh & McLennan Companies

Technical Services & Invoicing Technician

Marsh & McLennan Companies

Norwich, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented, tech-savvy individual with a strong aptitude for problem-solving? Do you thrive in a fast-paced environment and possess excellent customer service skills? If so, then we have an exciting opportunity for you at Marsh & McLennan Companies as a Technical Services & Invoicing Technician.As a member of our team, you will play a crucial role in providing technical support and invoicing services to our clients. Your exceptional communication skills and ability to handle complex technical issues will be essential in ensuring our clients receive the best possible service. Additionally, your attention to detail and organizational skills will be vital in accurately processing and tracking invoices.To be successful in this role, you must have a minimum of [X] years of experience in a technical support or invoicing role, along with a strong understanding of computer systems and software. A degree in computer science or related field is preferred, but not required. The ideal candidate will also possess a positive attitude, a strong work ethic, and the ability to work independently and as part of a team.If you are ready to join a dynamic and innovative company and make a meaningful impact in the world of technical services and invoicing, we encourage you to apply for this exciting opportunity.

  1. Provide technical support to clients, including troubleshooting and resolving complex technical issues.
  2. Process and track invoices accurately and efficiently.
  3. Communicate with clients in a professional and courteous manner to ensure their needs are met.
  4. Collaborate with team members to ensure timely and accurate delivery of technical services and invoicing.
  5. Use problem-solving skills to identify and resolve technical issues.
  6. Maintain a high level of attention to detail to ensure accuracy in all technical support and invoicing processes.
  7. Stay up-to-date on industry developments and changes to ensure our services are current and effective.
  8. Utilize computer systems and software to complete tasks and provide technical support to clients.
  9. Work independently and as part of a team to meet deadlines and achieve goals.
  10. Provide exceptional customer service to all clients, maintaining a positive and professional attitude at all times.
  11. Prioritize and manage multiple tasks and responsibilities efficiently in a fast-paced environment.
  12. Contribute to the improvement of technical support and invoicing processes through suggestions and feedback.
  13. Maintain confidentiality and security of all client information.
  14. Adhere to company policies and procedures while performing all job duties.
  15. Continuously strive for professional growth and development to enhance skills and knowledge in the technical services and invoicing field.
Where is this job?
This job is located at Norwich, UK
Job Qualifications
  • Strong Technical Skills: The Ideal Candidate Should Have A Strong Understanding Of Technical Services And Invoicing Processes, Including Proficiency In Accounting And Billing Software.

  • Attention To Detail: This Role Requires A High Level Of Accuracy And Attention To Detail. The Candidate Should Be Able To Identify And Resolve Discrepancies In Billing And Invoicing.

  • Communication Skills: As A Technical Services & Invoicing Technician, The Candidate Will Be Required To Communicate With Various Internal And External Stakeholders. Strong Verbal And Written Communication Skills Are Essential.

  • Organizational Skills: This Role Involves Managing A Large Volume Of Billing And Invoicing Data. The Candidate Should Possess Strong Organizational Skills To Ensure All Tasks Are Completed In A Timely And Efficient Manner.

  • Prior Experience: Previous Experience In A Similar Role, Preferably In The Insurance Or Financial Services Industry, Is Highly Desirable. This Will Ensure The Candidate Has A Good Understanding Of The Industry-Specific Processes And Regulations.

Required Skills
  • Financial Reporting

  • Communication Skills

  • Data Analysis

  • Time Management

  • Attention to detail

  • customer service

  • Problem-Solving

  • Software Proficiency

  • Technical Troubleshooting

  • Billing Reconciliation

  • Invoicing Management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Technical Services & Invoicing Technician in Norwich, UK is between £20,000 and £25,000 per year. However, this can vary depending on the specific industry, company, and level of experience. Many factors such as education, certifications, and additional skills can also impact salary potential. It is important to research and negotiate a fair salary based on your qualifications and the job market in your area.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 25th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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