Small Business Renewal Specialist

Welcome to Marsh & McLennan Companies! We are a global professional services firm dedicated to helping clients navigate risk, strategy, and people. As a Small Business Renewal Specialist, you will play a crucial role in supporting our clients' small businesses and ensuring their continued success. In this role, you will use your expertise in insurance and risk management to provide tailored solutions for our clients' evolving needs. We are looking for a highly motivated and detail-oriented individual with excellent communication skills and a passion for helping small businesses thrive. If you are ready to join a dynamic team and make a meaningful impact, we encourage you to apply.

1. Provide exceptional customer service by promptly responding to inquiries and concerns from clients.
2. Offer specialized expertise in insurance and risk management to analyze and assess clients' small business needs.
3. Develop and maintain relationships with clients to understand their unique business operations and risks.
4. Collaborate with internal teams to identify and recommend tailored solutions for clients' evolving needs.
5. Ensure accuracy and completeness of all client information and documentation.
6. Manage renewal processes for small business clients, including reviewing policies and negotiating terms with insurance carriers.
7. Monitor and report on the progress of client renewals, proactively identifying potential issues and implementing solutions.
8. Keep up-to-date with industry trends, regulations, and changes to insurance policies to provide clients with the most relevant and accurate information.
9. Communicate effectively with clients, explaining complex insurance and risk management concepts in a clear and concise manner.
10. Support the sales team by providing technical expertise and assisting with new business opportunities.
11. Maintain a high level of professionalism and confidentiality when handling sensitive client information.
12. Continuously seek opportunities to improve processes and procedures to enhance the client experience.
13. Meet or exceed performance metrics and goals set by the company.
14. Participate in training and development programs to enhance knowledge and skills.
15. Embrace the company's values and promote a positive and collaborative work environment.

According to JobzMall, the average salary range for a Small Business Renewal Specialist is between $40,000 and $60,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual.

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.