Marsh & McLennan Companies

Senior Insurance Operations Specialist – Policy Review

Marsh & McLennan Companies
Toronto, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly skilled insurance professional with a passion for streamlining operations and ensuring policy accuracy? Look no further! Marsh & McLennan Companies is seeking a Senior Insurance Operations Specialist to join our dynamic team. As a leader in the insurance industry, we are committed to providing our clients with exceptional service and expertise, and we need individuals like you to help us achieve this goal. If you have a strong background in insurance operations and policy review, and are looking for a challenging and rewarding position, we want to hear from you!

  1. Review and analyze insurance policies to ensure accuracy and compliance with company standards.
  2. Develop and implement strategies to streamline insurance operations processes and procedures.
  3. Train and mentor team members on best practices for insurance operations and policy review.
  4. Collaborate with cross-functional teams to identify and resolve any policy discrepancies or issues.
  5. Stay up-to-date on industry trends and regulations to ensure compliance and provide innovative solutions.
  6. Conduct regular audits to identify areas for improvement and implement corrective actions.
  7. Communicate effectively with clients and internal stakeholders to provide exceptional service and address any concerns.
  8. Manage a high volume of policies and maintain accurate records.
  9. Identify and escalate potential risks or issues to senior management.
  10. Continuously improve processes and procedures to increase efficiency and effectiveness.
  11. Develop and maintain relationships with insurance carriers and vendors to ensure timely and accurate policy processing.
  12. Conduct performance reviews and provide feedback and coaching to team members.
  13. Collaborate with IT teams to implement and optimize insurance software systems.
  14. Stay informed on emerging technologies and industry trends to recommend and implement innovative solutions.
  15. Represent the company and promote our brand values through professional and ethical conduct.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications

  • Extensive Knowledge Of Insurance Policies: A Senior Insurance Operations Specialist At Marsh & Mclennan Companies Should Have A Deep Understanding Of Various Insurance Policies, Including Property, Casualty, And Life Insurance. This Knowledge Is Essential For Conducting Thorough Policy Reviews And Identifying Any Potential Issues.

  • Strong Analytical Skills: The Ability To Analyze Complex Insurance Policies And Contracts Is Crucial For This Position. A Senior Insurance Operations Specialist Should Be Able To Interpret Policy Language, Identify Discrepancies, And Make Recommendations For Improvement.

  • Experience In Insurance Operations: Candidates For This Role Should Have A Solid Background In Insurance Operations, Including Policy Administration, Underwriting, And Claims Handling. This Experience Will Enable Them To Understand The Entire Insurance Process And Effectively Review Policies.

  • Attention To Detail: The Role Of A Senior Insurance Operations Specialist Requires A High Level Of Attention To Detail. They Must Meticulously Review Policies And Contracts To Ensure Accuracy And Compliance With Company Standards And Industry Regulations.

  • Excellent Communication Skills: As A Senior Member Of The Team, This Individual Will Be Responsible For Communicating With Various Stakeholders, Including Clients, Underwriters, And Internal Teams. Strong Verbal And Written Communication Skills Are Essential For Effectively Conveying Policy Review Findings And Recommendations.

Required Skills

  • Process Improvement

  • Data Analysis

  • Claims Processing

  • Team Leadership

  • Compliance Management

  • Risk assessment

  • Problem-Solving

  • Client communication

  • Contract review

  • Regulatory

  • Policy Interpretation

  • Underwriting Knowledge

Soft Skills

  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Insurance Operations Specialist – Policy Review in Toronto, ON, Canada is approximately $55,000 to $75,000 per year.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeJuly 8th, 2026
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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