Marsh & McLennan Companies

Senior Client Representative – Insurance Broker

Marsh & McLennan Companies

Milan, Metropolitan City of Milan, Italy
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an experienced insurance professional looking for a challenging and rewarding career opportunity? Look no further! Marsh & McLennan Companies is seeking a highly motivated and knowledgeable Senior Client Representative – Insurance Broker to join our team. In this role, you will have the opportunity to work with a diverse portfolio of clients and provide them with customized insurance solutions. We are looking for an individual who has a strong understanding of the insurance industry and is passionate about building long-lasting relationships with clients. If you thrive in a fast-paced, dynamic environment and have a track record of delivering exceptional customer service, we want to hear from you!

  1. Develop and maintain relationships with clients to understand their insurance needs and provide them with tailored solutions.
  2. Act as a knowledgeable and trusted advisor to clients, offering expert guidance on insurance products and services.
  3. Conduct thorough risk assessments and analysis for clients to identify potential areas of coverage and ensure adequate protection.
  4. Collaborate with internal teams and external partners to negotiate insurance contracts and secure the best terms and coverage for clients.
  5. Stay up-to-date with industry trends and changes in regulations to ensure compliance and provide relevant insights to clients.
  6. Manage and monitor client accounts, including policy renewals, claims, and billing inquiries.
  7. Proactively identify opportunities to upsell or cross-sell insurance products and services to clients.
  8. Provide exceptional customer service by promptly addressing client inquiries and concerns.
  9. Maintain accurate and up-to-date records of client interactions and transactions.
  10. Attend industry events and conferences to network and stay informed on market developments.
  11. Collaborate with colleagues to share knowledge and best practices and contribute to the overall growth and success of the team.
  12. Represent the company in a professional and ethical manner at all times, adhering to company policies and procedures.
Where is this job?
This job is located at Milan, Metropolitan City of Milan, Italy
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.

  • Minimum Of 5 Years Of Experience In The Insurance Industry, With A Focus On Client Relationship Management And Business Development.

  • Strong Knowledge Of Insurance Products And Services, Including Property And Casualty, Life And Health, And Employee Benefits.

  • Proven Track Record Of Successfully Managing And Retaining A Portfolio Of High-Value Clients.

  • Bachelor's Degree In Business, Finance, Or A Related Field. Professional Certifications Such As Chartered Property Casualty Underwriter (Cpcu) Or Certified Insurance Counselor (Cic) Are A Plus.

Required Skills
  • Financial Analysis

  • Communication Skills

  • Account Management

  • Negotiation skills

  • Relationship Building

  • Risk assessment

  • Problem-Solving

  • Client management

  • Sales Strategy

  • Market Knowledge

  • Contract

  • Insurance Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Client Representative – Insurance Broker in Milan, Metropolitan City of Milan, Italy is between €30,000 and €60,000 per year. However, this can vary depending on the specific company, level of experience, and other factors such as bonuses and commissions. Additionally, salaries in Milan tend to be higher compared to other cities in Italy due to the cost of living.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesItalian
Job PostedMarch 24th, 2025
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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