Marsh & McLennan Companies

Senior Client Representative

Marsh & McLennan Companies

Toronto, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly skilled and motivated individual with a passion for client service and relationship management? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you as a Senior Client Representative at Marsh & McLennan Companies. As a key member of our team, you will have the opportunity to work with top-tier clients, utilizing your expertise and knowledge to deliver exceptional solutions and drive business growth. We are seeking individuals with a strong background in the insurance industry, exceptional communication and negotiation skills, and a dedication to providing exceptional client experiences. If you are ready for a rewarding and challenging career, we invite you to apply for this role today.

  • Develop and maintain strong relationships with clients, acting as the main point of contact and providing exceptional service
  • Understand client needs and provide tailored solutions and recommendations
  • Collaborate with internal teams to ensure timely and accurate delivery of services to clients
  • Stay updated on industry trends and changes in insurance policies and regulations to effectively advise clients
  • Utilize strong negotiation skills to secure favorable terms for clients
  • Identify opportunities for business growth and actively pursue new business opportunities
  • Monitor and analyze client satisfaction and make necessary adjustments to improve client experience
  • Provide guidance and mentorship to junior client representatives
  • Maintain accurate and up-to-date client records and documentation
  • Represent the company in a professional manner at industry events and meetings
  • Uphold company values and adhere to all ethical standards in client interactions.
Where is this job?
This job is located at Toronto, ON, Canada
Job Qualifications
  • Extensive Experience In Client Management: A Senior Client Representative At Marsh & Mclennan Companies Should Have At Least 5-7 Years Of Experience In Managing Client Relationships, Preferably In The Insurance Or Financial Services Industry. They Should Have A Strong Track Record Of Successfully Retaining And Growing Client Accounts.

  • In-Depth Knowledge Of Insurance Products And Services: The Ideal Candidate Should Have A Deep Understanding Of Insurance Products And Services, Including Property & Casualty, Employee Benefits, And Risk Management Solutions. This Knowledge Will Be Essential In Advising Clients And Identifying Potential Opportunities For Business Growth.

  • Strong Communication And Interpersonal Skills: As A Senior Client Representative, The Ability To Effectively Communicate And Build Relationships With Clients Is Crucial. This Role Requires Excellent Communication Skills, Both Written And Verbal, As Well As Strong Interpersonal Skills To Interact With Clients At All Levels.

  • Proven Sales And Business Development Skills: The Senior Client Representative Will Be Responsible For Driving New Business Growth And Expanding Existing Client Relationships. They Should Possess A Proven Track Record Of Meeting Or Exceeding Sales Targets And Developing Successful Business Strategies.

  • Industry Knowledge And Market Awareness: Marsh & Mclennan Companies Operates In A Highly Competitive And Constantly Evolving Industry. The Ideal Candidate Should Have A Deep Understanding Of The Insurance And Financial Services Market, Including Current Trends, Challenges, And Opportunities. They Should Also Possess A Strong Network Of Industry Contacts And Be Able To Stay Updated On Market Developments.

Required Skills
  • Strategic Planning

  • Contract Management

  • Data Analysis

  • Communication

  • Negotiation

  • Relationship Management

  • Team Leadership

  • Risk assessment

  • Problem-Solving

  • Sales Strategy

  • Industry Knowledge

  • Client Satisfaction

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Client Representative in Toronto, ON, Canada is between $60,000 to $90,000 CAD per year. This can vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 23rd, 2024
Apply BeforeApril 11th, 2026
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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