Marsh & McLennan Companies

Engagement Manager

Marsh & McLennan Companies

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a dynamic and driven individual with a passion for building relationships and driving business growth? As an Engagement Manager at Marsh & McLennan Companies, you will play a pivotal role in managing and nurturing client relationships, while also identifying and pursuing new business opportunities. We are seeking a highly motivated and experienced professional with excellent communication and project management skills to join our team. If you thrive in a fast-paced and collaborative environment, and have a proven track record of delivering results, we want to hear from you!

  1. Manage and nurture client relationships: Build strong and long-lasting relationships with clients, understanding their needs and providing exceptional service to maintain their satisfaction.
  2. Identify and pursue new business opportunities: Proactively seek out potential clients and develop strategies to win new business, utilizing your knowledge of the industry and understanding of client needs.
  3. Communicate effectively: Use excellent communication skills to effectively convey the value of our services to clients and potential clients, both verbally and in writing.
  4. Project management: Oversee and manage various projects, ensuring they are completed on time, within budget, and to the client's satisfaction.
  5. Drive business growth: Collaborate with team members to develop and implement strategies to drive business growth, leveraging your knowledge of the industry and existing client relationships.
  6. Stay up-to-date on industry trends: Keep abreast of industry developments and trends, and utilize this knowledge to provide valuable insights and recommendations to clients.
  7. Collaborate with internal teams: Work closely with internal teams, such as sales, marketing, and operations, to coordinate efforts and deliver the best possible outcomes for clients.
  8. Meet and exceed targets: Set and achieve ambitious targets for client retention, growth, and revenue, using your skills and experience to drive results.
  9. Represent the company: Serve as a brand ambassador, representing the company with professionalism and integrity in all interactions with clients and industry professionals.
  10. Foster a positive and collaborative team environment: Contribute to a positive and collaborative team culture, where ideas are shared and successes are celebrated.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Marketing, Or A Related Field

  • Minimum Of 5 Years Of Experience In Client-Facing Roles, Preferably In A Professional Services Firm

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Teams

  • Strong Project Management Skills, With The Ability To Handle Multiple Projects Simultaneously And Meet Tight Deadlines

  • Knowledge Of The Insurance And Risk Management Industry, With A Focus On Employee Benefits And/Or Retirement Consulting Services.

Required Skills
  • Risk Management

  • Strategic Planning

  • Communication Skills

  • Project Management

  • Organizational Skills

  • Negotiation

  • Team Leadership

  • Client Relations

  • Problem-Solving

  • Financial acumen

  • Stakeholder management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Engagement Manager in Charlotte, NC, USA is between $75,000 and $115,000 per year. This range can vary depending on factors such as experience, education, industry, and company size. Some Engagement Managers may also receive bonuses or other benefits in addition to their base salary.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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