Marsh & McLennan Companies

Engagement Manager

Marsh & McLennan Companies

Boston, MA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Marsh & McLennan Companies, we are looking for an experienced Engagement Manager with exceptional interpersonal skills and a passion for delivering exceptional customer service. Our ideal candidate is a highly motivated individual capable of working with cross-functional teams to develop and deliver innovative solutions to our clients. We are looking for someone who is organized, has strong problem solving and multitasking abilities, and is comfortable working in a fast-paced environment.The successful Engagement Manager will be responsible for leading and managing the day-to-day operations of our client engagements and will be an integral part of the team. This individual must have a proven track record of delivering outstanding customer service and meeting project deadlines. A successful candidate will possess excellent communication, interpersonal, and customer service skills, as well as a strong understanding of project management and client relationship management.The ideal candidate should possess a Bachelor's degree in Business, Economics, Finance or a related field, along with several years of experience in a similar role. A background in professional services or consulting is preferred. Above all, we are seeking someone who is highly motivated and has a passion for exceeding expectations.

Responsibilities:

  1. Lead and manage the day-to-day operations of client engagements.
  2. Develop and deliver innovative solutions to clients.
  3. Work with cross-functional teams to ensure successful client engagements.
  4. Deliver outstanding customer service and meet project deadlines.
  5. Possess excellent communication, interpersonal, and customer service skills.
  6. Have a strong understanding of project management and client relationship management.
  7. Identify and analyze client needs and develop strategies to address them.
  8. Provide regular progress updates to the team and senior management.
  9. Ensure compliance with company policies and procedures.
  10. Stay abreast of industry trends and best practices.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration Or Related Field

  • Strong Analytical And Problem-Solving Skills

  • Excellent Written And Verbal Communication Skills

  • + Years Of Professional Experience In Project/Account Management

  • Proven Experience Leading Successful Engagements With Clients

  • Ability To Develop And Maintain Relationships With Clients

  • Proficient In Microsoft Office Software

  • Ability To Manage Multiple Projects Simultaneously.

Required Skills
  • Risk Management

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Communication

  • Problem Solving

  • Negotiation

  • Leadership

  • Analytical Thinking

  • Client Service

  • Team Building

  • Relationship Building

  • Financial acumen

  • Stakeholder engagement

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Work ethic

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Engagement Manager in Boston, MA, USA is between $80,000 and $150,000 per year. The exact salary amount depends on a variety of factors such as experience, education, industry, company size, and more.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 28th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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