Director of National Claims Operations

Are you a seasoned professional looking to take the next step in your career and join a world-leading risk management and insurance firm? Marsh & McLennan Companies (MMC) is looking for an experienced Director of National Claims Operations to join our team. This role is critical to our success and the ideal candidate will bring a strong operational background and a passion for customer service to this position.We are looking for someone who is a strategic thinker and problem solver with excellent interpersonal, communication, and leadership skills. The successful candidate will have a proven track record of leading teams, managing complex operations, and driving operational excellence. An understanding of the insurance claims process is essential. The ideal candidate must have a minimum of 10 years of experience in claims operations, insurance, or a closely related field. A Bachelor’s degree in a related field is preferred.If you are looking for an opportunity to take on a new challenge and make an impact in a Fortune 500 company, please apply today.

Responsibilities:

1. Lead, manage, and develop a national team of claims professionals.
2. Oversee the entire claims process from initial filing to resolution.
3. Develop and implement effective operational strategies to improve customer service and efficiency.
4. Ensure compliance with all applicable regulations and industry standards.
5. Establish and maintain relationships with key stakeholders, external customers, and industry partners.
6. Monitor and evaluate claims performance and adjust strategies accordingly.
7. Analyze and report on key performance metrics.
8. Foster a collaborative and positive work environment.

According to JobzMall, the average salary range for a Director of National Claims Operations in Los Angeles, CA, USA is between $167,000 and $197,000. This range is based on a combination of factors including the job's location, the current job market, the individual's experience, and the size and scope of the company.

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.