Director of National Claims Operations

Marsh & McLennan Companies is seeking a dynamic, strategic, and organized leader to serve as our Director of National Claims Operations. In this critical role, you will be the key driver of Marsh & McLennan Companies’ national claims strategy, providing direction and guidance to our team of professionals to ensure that our clients’ needs are met.The ideal candidate for this position should possess high-level problem solving and analytical skills, demonstrate a comprehensive understanding of the insurance industry, and be able to work effectively in a fast-paced environment. The successful candidate will have a minimum of 10 years’ experience managing a large claims operation, a Bachelor’s Degree in Risk Management, Insurance, or a related field, and a proven record of developing and executing successful claims strategies.We are looking for a creative and results-driven leader with an unwavering commitment to customer service and the ability to build strong relationships with clients and colleagues. The successful candidate should also possess a passion for staying up-to-date on the latest industry trends and best practices. If you are a motivated and organized leader who is ready to take on a challenging and rewarding role at an industry-leading company, we want to hear from you!

Responsibilities:

1. Develop and execute successful claims strategies for Marsh & McLennan Companies to ensure clients’ needs are met.
2. Provide direction and guidance to a team of professionals to ensure timely and accurate claim operations.
3. Analyze and resolve complex claims issues.
4. Foster strong relationships with clients and colleagues.
5. Monitor performance of claims operations and take corrective action as needed.
6. Remain up-to-date on the latest industry trends and best practices.
7. Create and implement effective processes and procedures for claims operations.
8. Provide customer service and ensure customer satisfaction.
9. Manage budget and resources for efficient and effective operations.
10. Analyze claim data and develop reports to identify areas for improvement.

According to JobzMall, the average salary range for a Director of National Claims Operations in Fort Lauderdale, FL, USA is $106,000 to $118,000 per year. This salary range includes base salary, bonuses, and other incentives. The actual salary for this position may vary depending on the company, the individual's experience, and other factors.

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.