
Client Service Specialist
Welcome to Marsh & McLennan Companies - a global professional services firm dedicated to helping clients navigate the complex world of risk, strategy and people. As a Client Service Specialist, you will be an integral part of our team, providing exceptional service to our clients and supporting our mission to deliver innovative solutions and drive positive outcomes. We are seeking individuals with a strong passion for customer service, excellent communication skills, and the ability to thrive in a fast-paced, dynamic environment. Join us and become part of a diverse, inclusive and collaborative team that is committed to making a difference for our clients and communities.
- Provide exceptional service to clients: As a Client Service Specialist, your main responsibility will be to ensure that our clients receive the best possible service. This includes promptly responding to client inquiries, addressing any concerns or issues, and continuously seeking ways to improve our services.
- Support the company's mission: You will play a vital role in helping us achieve our mission of delivering innovative solutions and driving positive outcomes for our clients. Your dedication to providing excellent service will directly contribute to our success as a company.
- Communicate effectively: Strong communication skills are essential in this role. You will be responsible for communicating with clients, colleagues, and other stakeholders in a clear, professional, and timely manner.
- Thrive in a fast-paced environment: Our industry is constantly evolving, and our clients' needs are ever-changing. As a Client Service Specialist, you must be able to work well under pressure, manage multiple tasks, and adapt to new situations quickly.
- Passion for customer service: We are looking for individuals who have a strong passion for providing exceptional customer service. Your dedication to meeting and exceeding client expectations will be crucial to your success in this role.
- Collaborate with team members: This role requires collaboration with various team members, including colleagues from different departments. You will need to work together to ensure the best possible outcomes for our clients.
- Attention to detail: As a Client Service Specialist, you will be responsible for managing important client information and data. Attention to detail is crucial to ensure accuracy and provide the best possible service to our clients.
- Embrace diversity and inclusivity: We value diversity and inclusivity at Marsh & McLennan Companies. As a Client Service Specialist, you will be part of a diverse team, and it is important to embrace and promote an inclusive work environment.
- Make a difference: We are dedicated to making a positive impact on our clients and communities. As a Client Service Specialist, you will have the opportunity to contribute to
Excellent Communication Skills: A Client Service Specialist At Marsh & Mclennan Companies Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Clients, Colleagues, And Other Stakeholders.
Customer Service Oriented: This Role Requires A Candidate To Be Customer-Focused And Have The Ability To Understand And Fulfill The Needs Of Clients To Provide High-Quality Service.
Strong Interpersonal Skills: A Successful Client Service Specialist Should Have The Ability To Build And Maintain Positive Relationships With Clients, Colleagues, And Other Stakeholders.
Attention To Detail: As A Client Service Specialist, Attention To Detail Is Crucial To Ensure Accuracy In Client Records, Data Entry, And Other Administrative Tasks.
Knowledge Of Insurance Industry: A Good Understanding Of The Insurance Industry And Insurance Products Is Essential For This Role. Candidates Should Have Knowledge Of Insurance Policies, Procedures, And Regulations To Effectively Assist Clients And Provide Solutions.
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Relationship Management
Teamwork
Problem-Solving
Adaptability
Technical Proficiency
Organ
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Client Service Specialist in PwC Tower, Level 38/15 Customs Street West, Auckland Central, Auckland 1010, New Zealand is between NZ$50,000 and NZ$70,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started