Client Manager, Employee Health & Benefits

Welcome to Marsh & McLennan Companies – a leading global professional services firm providing advice and solutions in the areas of risk, strategy and people. We are currently seeking a talented and driven Client Manager to join our Employee Health & Benefits team. As a Client Manager, you will play a crucial role in developing and maintaining relationships with our clients, ensuring their employee health and benefits needs are met and exceeded. We are looking for a passionate and dedicated individual with a strong background in benefits consulting and a proven track record of delivering exceptional client service. If you are a motivated self-starter with excellent communication and problem-solving skills, we want to hear from you!

1. Develop and maintain strong relationships with clients by providing exceptional customer service and meeting their employee health and benefits needs.
2. Serve as the main point of contact for clients, responding promptly to inquiries and providing timely updates on account status.
3. Conduct regular meetings with clients to review account performance, discuss solutions, and identify opportunities for improvement.
4. Collaborate with internal teams to develop and implement strategic plans and solutions for clients.
5. Utilize in-depth knowledge of employee health and benefits to provide expert guidance and recommendations to clients.
6. Proactively identify and address potential issues or concerns raised by clients to ensure a high level of satisfaction.
7. Review and analyze client data and reports to identify trends and make recommendations for improvements.
8. Stay updated on industry trends and developments to inform clients and drive innovative solutions.
9. Maintain accurate and up-to-date client records and documentation.
10. Act as a mentor and resource for junior team members, providing guidance and support.
11. Attend industry events and conferences to network and represent the company.
12. Adhere to all company policies and procedures, as well as industry regulations and compliance standards.

According to JobzMall, the average salary range for a Client Manager, Employee Health & Benefits in Tampa, FL, USA is between $75,000 and $100,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and education level. It is important to research and compare salaries for similar positions in the area to get a better understanding of the market rate.

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.