Client Manager

At Marsh & McLennan Companies, we are committed to providing exceptional client service and building strong relationships with our clients. We are currently seeking a highly motivated and experienced Client Manager to join our team. In this role, you will be responsible for managing a portfolio of clients and ensuring their satisfaction with our products and services. We are looking for someone who is passionate about delivering results, has excellent communication and interpersonal skills, and is able to build trust and rapport with clients. If you are a driven and customer-focused individual with a background in client management, we would love to hear from you.

1. Manage a portfolio of clients and develop strong relationships with them.
2. Ensure client satisfaction by understanding their needs and providing exceptional service.
3. Serve as the main point of contact for clients and address any questions or concerns they may have.
4. Develop and implement strategies to retain and grow existing client accounts.
5. Collaborate with internal teams to deliver solutions and products that meet client needs.
6. Monitor and analyze client performance, identify potential issues, and proactively address them.
7. Communicate effectively with clients, both in person and through written communication.
8. Stay up-to-date on industry trends and competitor activities to help identify new business opportunities.
9. Maintain accurate and organized client records, including contact information, interactions, and contracts.
10. Act as a brand ambassador for Marsh & McLennan Companies, promoting our services and values to clients.
11. Attend industry events and networking opportunities to expand client base and enhance relationships.
12. Work closely with sales and marketing teams to identify potential clients and contribute to business growth.
13. Collaborate with cross-functional teams to continuously improve client experience and service delivery.
14. Provide regular reports and updates to management on client satisfaction and performance.
15. Adhere to company policies, procedures, and ethical standards at all times.

According to JobzMall, the average salary range for a Client Manager in Los Angeles, CA, USA is between $60,000 to $85,000 per year. This can vary depending on factors such as experience, industry, and company size. Some Client Managers may also receive bonuses and commissions based on their performance, which can increase their overall salary.

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.