Marsh & McLennan Companies

Baton Rouge, LA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and personable individual with a passion for building strong client relationships? Do you thrive in a fast-paced and dynamic work environment? If so, then the role of Client Manager at Marsh & McLennan Companies may be the perfect fit for you. As a Client Manager, you will be responsible for managing and growing our portfolio of clients, providing them with exceptional service and support. To excel in this role, you must have excellent communication skills, a strong business acumen, and a proven track record of success in client management. If you are ready to take your career to the next level and join a global leader in insurance brokerage and risk management, then we encourage you to apply for this exciting opportunity.

  1. Build and maintain strong relationships with existing clients to ensure their satisfaction and loyalty.
  2. Identify and pursue opportunities to grow the company's portfolio of clients through networking and prospecting.
  3. Act as the main point of contact for clients, addressing any questions or concerns they may have in a timely and professional manner.
  4. Conduct thorough needs assessments for each client and develop customized solutions to meet their specific needs.
  5. Collaborate with internal teams to develop and implement effective client retention strategies.
  6. Monitor and analyze client data to identify potential risks and proactively offer solutions to mitigate them.
  7. Stay updated on industry trends and changes in the market to provide clients with informed and strategic advice.
  8. Prepare and present reports to clients on a regular basis, showcasing the value and impact of our services.
  9. Act as a liaison between clients and internal teams to ensure smooth and efficient communication and service delivery.
  10. Meet or exceed sales targets and goals set by the company.
  11. Represent the company at industry events and conferences to build brand awareness and expand the client base.
  12. Continuously strive to improve processes and procedures to enhance the overall client experience.
  13. Adhere to all company policies, procedures, and ethical standards while carrying out job responsibilities.
  14. Maintain accurate and up-to-date client records and documentation.
  15. Mentor and train junior team members to ensure their success in client management.
Where is this job?
This job is located at Baton Rouge, LA, USA
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 3-5 Years Of Experience In Client Management Or Account Management, Preferably In The Insurance Or Financial Services Industry.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Revenue Goals.

  • In-Depth Knowledge Of Insurance Products And Services, As Well As Industry Trends And Regulations.

Required Skills
  • Strategic Planning

  • Account Management

  • Communication

  • Sales

  • Time Management

  • Negotiation

  • customer service

  • Relationship Building

  • Teamwork

  • Problem-Solving

  • Decision-Making

  • Client Satisfaction

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Manager in Baton Rouge, LA, USA is between $55,000 and $85,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Senior Client Managers may earn higher salaries, while those with less experience may earn lower salaries within this range. Additionally, benefits and bonuses may also impact the overall compensation for a Client Manager in Baton Rouge.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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