Marsh & McLennan Companies

Client Coordinator - Business Insurance

Marsh & McLennan Companies

Grand Forks, ND, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and organized individual with a passion for client management and insurance? Do you thrive in fast-paced environments and have experience working in the business insurance industry? If so, we have an exciting opportunity for you as a Client Coordinator at Marsh & McLennan Companies. As a Client Coordinator, you will serve as a key point of contact for our business insurance clients, assisting them with their insurance needs and ensuring their satisfaction. We are looking for a candidate who is detail-oriented, customer-focused, and has excellent communication skills. Join our dynamic team and make a difference in the world of business insurance.

  1. Serve as the primary point of contact for business insurance clients, building and maintaining relationships with them.
  2. Understand and stay up-to-date on the insurance needs and requirements of clients.
  3. Assist clients with their insurance needs, including policy renewals, claims, and coverage updates.
  4. Handle client inquiries and concerns in a timely and professional manner.
  5. Collaborate with internal teams to ensure that client needs are met and issues are resolved effectively.
  6. Maintain accurate and organized client records and documentation.
  7. Monitor and track client policies and ensure that they are up-to-date and compliant.
  8. Keep abreast of industry trends and changes in insurance regulations and communicate relevant information to clients.
  9. Identify opportunities to upsell or cross-sell insurance products to clients.
  10. Provide excellent customer service and strive to exceed client expectations.
  11. Act as a liaison between clients and insurance carriers, negotiating terms and rates on behalf of clients.
  12. Continuously evaluate and improve processes to enhance the client experience.
  13. Stay informed about the company's products and services and effectively communicate them to clients.
  14. Attend industry events and conferences to network and stay current on industry developments.
  15. Adhere to all company policies, procedures, and ethical standards.
Where is this job?
This job is located at Grand Forks, ND, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Strong Knowledge Of Insurance Products, Policies, And Regulations.

  • Proficient In Microsoft Office And Other Relevant Software Programs.

  • Minimum Of 2-3 Years Of Experience In The Insurance Industry, With A Focus On Commercial Or Business Insurance.

  • Excellent Communication And Interpersonal Skills With The Ability To Build And Maintain Relationships With Clients.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Negotiation

  • customer service

  • Relationship Management

  • Risk assessment

  • Problem-Solving

  • Policy Administration

  • Insurance Knowledge

  • Client Acquisition

  • Account Coordination

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Client Coordinator - Business Insurance in Grand Forks, ND, USA is $34,000-$46,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some client coordinators in this role may earn higher salaries, while others may earn lower salaries. It is important to research the specific job market and company you are interested in to get a more accurate salary range.

Additional Information
Marsh & McLennan Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 24th, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Marsh & McLennan Companies

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting.

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